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Old 08-20-2016, 10:51 PM   #1
quickbreakfast
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reinstall creates monitor being incompatible


Following a motherboard failure creating boot time of about five minutes, so I decided to do a reinstall.

During the reinstall, the system is telling me that my Acer K242HL monitor is not recognised throwing up the message that there is a fatal error. (EE).

A quick google tells me that the maximium resolution is 1920 x 1020, but setting those figures (and many of the thousands of other options) creates the same error message. ...... and the advice to change some of the options.

As I have been trying to fix this problem for more than a week, I would appreciate finding a cure for this problem.

Thanks.
 
Old 08-21-2016, 01:47 AM   #2
ondoho
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many questions:

- how is a reinstall going to fix a hardware problem?

- i have never heard an installer bothering with the actual monitor, only with the graphic card.

- please SHOW US what you actually did, i.e. example code, error messages

- much more general info about your setup please. preferably as code, not narrative.
 
Old 08-21-2016, 04:58 PM   #3
quickbreakfast
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What I did was follow the prompts of my install cd (md5sum check correct). aka instalation complete, please remove the cd and reboot the machine.

So I did/do and and it keeps comming back to "there is a problem starting your your graphical display........ Run drakx11 as root"

There is no code to show you. Or I would have posted it.

The motherboard is an asus H110M-A/M.2 the cpu is an itell i3 with 4 g of ddr4 ram.

Drakx11 asks me for my graphics card, and defaults to Intel 810 and later. (amoungst what appears to be hundreds of options.)

The monitor currently set to flat panel 1920x 1080 cause the acer K242 is not one of the hundreds of options.

and resolution. Which is set to automatic

Edit to add, when I change an option in drakx11 and test it. All it says is that

An error occurred:
(EE)
Fatal Server error:

Try to change some parameters.

So I change an option and test it but get the same error message.

Doing the reinstall I hoped would fix the really slow boot times. I was not trying to fix hardware problems.

Last edited by quickbreakfast; 08-21-2016 at 05:12 PM. Reason: adding info
 
Old 08-21-2016, 06:03 PM   #4
Emerson
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Kernel version, Xorg version, graphics version. None of these were provided. It is possible the software/drivers are too old for your graphics.
 
Old 08-21-2016, 09:28 PM   #5
quickbreakfast
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The ISO I am using I downloaded about 2 weeks ago, so I thought the kernel, org and graphics would have been current

Using the find command-

the kernel appears to be 3.19.8-desktop-3.mga5/kernel/arch/x86/kernel

the Xorg.1.xz

asking find to display graphics provides more than a page of information. None of which indicates a version number.
 
Old 08-21-2016, 09:47 PM   #6
Emerson
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This kernel is rather old, but maybe the support for newer Intel was backported. You can see the version of graphics with lspci, the version of Xorg and Intel driver are in Xorg log.
 
Old 08-22-2016, 01:17 AM   #7
ondoho
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output of
Code:
lspci -k | grep -iEA5 'vga|3d'
please.

and the other stuff emerson requested.

and use code tags, for $deity's sake.
 
Old 08-23-2016, 01:50 AM   #8
quickbreakfast
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lspci -k |grep -1EA5 'vga|3d

00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated Graphics (rev 06)
Subsystem: Austek Computer Inc. Device 8694
Kernel modules i915
00:14.0 USB Controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
Subsystem: ASUSTek Computer Inc> Device 8694
Kernel driver in use xhci_hcd
--
02:00.0 Audio device: Creative Labs SB Recon 3D (rev 01)
Subsystem: Creative Labs Devove 0010
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda-intel

The VGA and 3D are red. Everything else is white.

Since I last made my post I've realised I can't install either kate or nano to inspect the Xorg.log to provide the information requested by emerson requested. (I can't even ping ..... no host........ but, imo, one problem per thread)
 
Old 08-23-2016, 06:57 AM   #9
Emerson
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You can us a pager as less to view logs.
 
Old 08-25-2016, 03:33 AM   #10
quickbreakfast
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Well I got, finally, the screen to stop playing annoy the operator. I now can get to the desktop.

Thanks to both ondoho and Eremson for their assistance.

What I did was find a copy of Mint's Katya (yes I know it's old .... but it worked) and install it, then reburn't the ISO to a dvd. Followed by a re install.

Upon re install the same problem occurred, but I selected the Generic VESA drives, set at the screen's specification figures, with resolution set to automatic.

That problem went away.

Now to find out why I'm being told there is no ethernet device found.......... but I'll round the net before seeking help.

Once again thanks for the assistance. Much appreciated, and I hope I did not annoy you too much.
 
Old 08-28-2016, 03:19 PM   #11
mrmazda
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Quote:
Originally Posted by quickbreakfast View Post
Now to find out why I'm being told there is no ethernet device found
The Skylake chipset on your motherboard is newer than Mageia 5, so inadequate support in stock configuration for at least something on it is pretty much to be expected. Mageia 6 (Cauldron) is rather well along in development, though it's latest isos are nearly 3 months old. If Mageia is what you wish to stick with (avoiding Plasma 5 is not an issue for you), you may be best off to upgrade to Cauldron, but use a net install iso that's currently only five days old instead of the aging DVD iso. It will quickly let you know if your ethernet device works, since you won't be able to get installation started without it. And, the video support it provides should work better than 5's fallback configuration.
 
  


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