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Old 08-07-2015, 09:12 AM   #1
rnturn
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Thunderbird doesn't start on fresh 13.2 install


Subject pretty much says it all: I just did a fresh install of 13.2 plus all the online updates (on a 64-bit system that was previously running 12.2) and have been unable to get Thunderbird to run when started from the menu. The mouse icon bounces for, maybe, ten seconds and then returns to the normal mouse pointer. No Thunderbird. I uninstalled it via YaST, downloaded the same version as a tar archive from the Mozilla site and get the same results when I try to run it via a launcher icon.

At first I thought it might be having trouble accessing the local IMAP server but Kmail and Evolution are able to connect without any problems. I'd kinda like to get T-bird working again, though. (For now, Kmail it is, bloat and all.)

I tried running it from the command line and I got an error message (sorry don't have it handy; I'll post it later today when I'm back at the PC in question) about a missing library: libfreedesktopXXX, if memory serves. When I looked in /lib and /usr/lib I saw nothing that looked like that. I don't recall seeing anything like it in the YaST software manager either (I'll double check tonight though).


Anyone else trying to run Thunderbird and having trouble?

TIA...

--
Rick
 
Old 08-07-2015, 02:20 PM   #2
ardvark71
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Quote:
Originally Posted by rnturn View Post
I tried running it from the command line and I got an error message (sorry don't have it handy; I'll post it later today when I'm back at the PC in question) about a missing library: libfreedesktopXXX, if memory serves. When I looked in /lib and /usr/lib I saw nothing that looked like that. I don't recall seeing anything like it in the YaST software manager either (I'll double check tonight though).


Anyone else trying to run Thunderbird and having trouble?
Hi Rick...

Yes, having the exact error message will be a great help, please post this when you get a chance. I would agree that this an odd occurrence, I didn't know Thunderbird had any specific dependency requirements.

Regards...
 
Old 08-07-2015, 10:58 PM   #3
rnturn
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Quote:
Originally Posted by ardvark71 View Post
Yes, having the exact error message will be a great help, please post this when you get a chance. I would agree that this an odd occurrence, I didn't know Thunderbird had any specific dependency requirements.
I've solved the problem but here is the error I was getting:
Code:
XPCOMGlueLoad error for file /opt/app/thunderbird-38.1.0/libxul.so:
libfreetype.so.6: cannot open shared object file: No such file or directory
Couldn't load XPCOM.
(I was close on the library name. At least one of them. )

Sorry I stole your chance to help with this one but your request for the exact error message was what did the trick. (In a way.)

The problem was corrected in a roundabout way by first adding a small file, "thunderbird.conf", containing the single line "/opt/app/thunderbird" (where the Thunderbird tar archive was unpacked) and placing it in "/etc/ld.so.conf.d" to get past the error in the first line. (I must have done that eons ago when I moved away from Kmail the first time on 12.2 but had forgotten over time.) After running "ldconfig", Thunderbird still wouldn't run but this time it was complaining about a different missing library. I decided to look in the YaST software manager to see what else that library was used by. Eventually I ran across something that was used by Thunderbird which was marked as unloaded (as I'd removed it before downloading from Mozilla). I decided to reload Thunderbird (removed my symlink in /usr/local/bin that pointed to my previous tar archive install and the "ldconfig" include file) and now everything seems to be working just fine. Just a little disk cleanup left to remove the T-bird I'd downloaded separately.

Now if I can only figure out why the system isn't letting me emulate a three-button mouse (may be another thing I tackled back when 12.2 was installed but forgot about), how to keep the darned NumLock LED from turning on at random times, and getting rid of that awful graphic that OpenSUSE uses as the wallpaper for everything... then life will be good.

Marking this one as solved.

--
Rick
 
Old 08-07-2015, 11:11 PM   #4
ardvark71
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Quote:
Originally Posted by rnturn View Post
Sorry I stole your chance to help with this one but your request for the exact error message was what did the trick. (In a way.)
Not at all, I'm glad you got it fixed.

Quote:
Originally Posted by rnturn View Post
Now if I can only figure out why the system isn't letting me emulate a three-button mouse (may be another thing I tackled back when 12.2 was installed but forgot about), how to keep the darned NumLock LED from turning on at random times, and getting rid of that awful graphic that OpenSUSE uses as the wallpaper for everything... then life will be good.
I'm not sure about the rest but for the numlock issue, you can see if you can disable it in the BIOS, unless you've already tried this.

Regards...
 
  


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