Feedback on a "General" Detox and Making LQ A Friendlier Place.
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Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 13,604
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Originally Posted by hazel
But I have noticed that this thread is skittering between two very different problems which we should not confuse. One is political and religious ill-feeling in the general forum. The other is inappropriate posts by newbies who don't understand what kind of help is available here and what is not. These posts occur entirely in the technical fora, so shutting down the general forum wouldn't affect them. It would simply penalise people who aren't technical experts but like to do a bit of social networking here
You're correct that these are two entirely different issues. I haven't made a final decision yet and I'm still very interested in feedback on both, but based on the feedback so far I'm leaning toward not closing General and toward creating the dedicated group.
Thinking about this a little further, does it make sense to have a small group of volunteers who patrol threads from new members and perform the answer+ canned response+ report action on a regular basis? All members would still be welcome to perform these actions, but having a defined group would ensure it happens regularly and would allow other members to know the threads will be addressed so they can focus their effort elsewhere. Having a dedicated group would also allow us to receive more feedback on the process so it can be improved. Thoughts on this?
--jeremy
What would the responsibilities of this volunteer group be? As far as I can see it as I can see it, what you describe, anyone can do now. Nothing stops any member of the fora from reporting inappropriate posts, or using the canned response. I hate to suggest encouraging their use by all members as it may lead to abuse, but perhaps making more aware of the features and addressing abuse if necessary? I'm not sure it's the better of evils, but a thought.
As far as the canned response goes would it be possible to simply add it to the template used by the forum when one makes a new thread? Perhaps where the "Message: You should include as much detail as possible in your message, etc." box is at the side, or immediately above the text box?
One idea I had was to suspend posting in General for a finite amount of time starting in the New Year. While I personally like the water-cooler aspect of General, we are a technical fora and this would allow us to focus our efforts better. This would not be a permanent change, but I'd be interested in what timeline members think would be beneficial, or whether you think the idea has merit at all.
General has always been a problem. I think that we arrived at the optimum solution for General when you stopped letting General posts add to a member's post count. Thus members don't get credit for posting their lists of favorite movies, etc. I think that the moderators have done a good job of keeping fanatical rants toned down in General even though there has been a surge of such rants during the American election. Linuxquestions General is positively civilized compared to most political comment news sites.
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Originally Posted by jeremy
I've noticed a worrying trend of LQ being a bit less friendly than it has been in the past and I think we need to work to correct that. Now, part of this can probably be chalked up to our shear size. It's difficult to get hundreds of thousands of strangers from many continents and many cultures to understand each other. This inevitably leads to some misunderstandings. Even given that constraint, I think we can improve.
When we answer a question we have to pitch the level of our answer to the technical knowledge level of the person asking the question. If our answer is worded too simply the questioner may think we are patronizing him. If our answer assumes too high a technical level of knowledge we get a response of, "huh?" or maybe their response to the answer shows that they do not have a clue as to what we are talking about. In dealing with people who speak English poorly we often guess that their technical knowledge is as poor as their English and we come across as patronizing. So one thing to do when dealing with people who speak English poorly is to try to judge their knowledge of English and technical knowledge level as two different things.
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Originally Posted by jeremy
More broadly speaking, I'd like as much feedback as possible on how you think we can make LQ as friendly, inclusive and welcoming as we possibly can while still avoiding burnout for senior members. Thanks for the feedback.
--jeremy
Being a Linuxquestions volunteer is not a job. We don't have quotas (I see you Wells Fargo). We don't have to put in overtime until every customer in the line is served. So when a senior member gets tired of working on questions, quit for the day. That way you don't get into the mood to be rude with difficult posters.
As a "General" regular poster, I love the "water cooler" environment of this subforum. I find it entertaining and interesting to go there every now and then to read other people's opinions about the world (be it politics, a new technology or anything else), even if I don't necessarily agree with them all the time. And even if I don't post as often as I used to in the support forums, I think the General forum plays a role in keeping a sense of community within this forum. And even if there are occasional arguments in General, people generally keep it civil.
I agree. Please, please, please, PLEASE do not institute moderator censoring in General of religious or political opinions; that would necessarily involve site-endorsed ideology, and would make LQ much less friendly, imho.
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Originally Posted by jeremy
I'm still very interested in feedback on both, but based on the feedback so far I'm leaning toward not closing General and toward creating the dedicated group.
My feedback: Keep leaning that way.
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Originally Posted by Michael Uplawski
I should be outside, cutting down a tree or cleaning the hen house.
I agree. Please, please, please, PLEASE do not institute moderator censoring in General of religious or political opinions; that would necessarily involve site-endorsed ideology, and would make LQ much less friendly, imho.
It is not censoring religious or political opinions but excluding discussions of that type. It is not a site-endorsed ideology which is to fear, but ideology in short.
There are enough places where you can make ideologies, political opinions and religious convictions concur with each other. None of these, as far as I see or know, has ever succeeded in balancing the extremes or even those that were presented in a moderate way. Domination of one ... thing ... by another is what makes people unfriendly.
Although I disagree with the religious and political views of some posters on here, it is their right to express those views. However, I do take an exception to proselytising, and also the expression of religious/political views where they have nothing to do with the subject in hand.
So, keeping religious and political views out of the technical fora and restricting them to General, along with a ban on proselytising, would be my vote. And that includes signatures. Some people put their technical details in their signature, so my initial decision to turn off signatures in order to stop a particular poster's religious views flashing in my face much of the time ended up with my reduced ability to offer support. So now I have signatures turned on and have to put up with religious views on a technical forum. I shouldn't be forced to make that choice.
As for newbies, I feel that the very few posters who take an excessively dismissive approach to silly/lazy questions should be asked informally by the moderators to go easier on the posters in question. There is always a way to express one's opinions in a friendlier way without losing the emphasis of those opinions.
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 13,604
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Originally Posted by goumba
What would the responsibilities of this volunteer group be? As far as I can see it as I can see it, what you describe, anyone can do now. Nothing stops any member of the fora from reporting inappropriate posts, or using the canned response. I hate to suggest encouraging their use by all members as it may lead to abuse, but perhaps making more aware of the features and addressing abuse if necessary? I'm not sure it's the better of evils, but a thought.
The motivations for the group are explained in post #54.
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Originally Posted by goumba
As far as the canned response goes would it be possible to simply add it to the template used by the forum when one makes a new thread? Perhaps where the "Message: You should include as much detail as possible in your message, etc." box is at the side, or immediately above the text box?
Something along these lines is available to mods now, but we have no plans to roll it out further.
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 13,604
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Originally Posted by hydrurga
Although I disagree with the religious and political views of some posters on here, it is their right to express those views. However, I do take an exception to proselytising, and also the expression of religious/political views where they have nothing to do with the subject in hand..
I have clarified in this thread that the behavior you note above is not permitted here at LQ.
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Originally Posted by hydrurga
So, keeping religious and political views out of the technical fora and restricting them to General, along with a ban on proselytising, would be my vote. And that includes signatures. Some people put their technical details in their signature, so my initial decision to turn off signatures in order to stop a particular poster's religious views flashing in my face much of the time ended up with my reduced ability to offer support. So now I have signatures turned on and have to put up with religious views on a technical forum. I shouldn't be forced to make that choice.
We have no plans to limit .sigs in that way at this time. If there is sufficient interest in being able to disable .sigs on a per-member basis we can look into whether that is feasible or not in the future.
I have clarified in this thread that the behavior you note above is not permitted here at LQ.
We have no plans to limit .sigs in that way at this time. If there is sufficient interest in being able to disable .sigs on a per-member basis we can look into whether that is feasible or not in the future.
--jeremy
Agreed with keeping signatures, however I agree also that content deemed inappropriate for a thread also applies to a signature.
I feel there should be no loopholes or double standards.
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 13,604
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Originally Posted by rtmistler
Agreed with keeping signatures, however I agree also that content deemed inappropriate for a thread also applies to a signature.
I feel there should be no loopholes or double standards.
I would not consider it in any way a loophole or double standard; .sigs have specific rules applied to them, they are just not the same rules that apply to threads in technical fora.
I would not consider it in any way a loophole or double standard; .sigs have specific rules applied to them, they are just not the same rules that apply to threads in technical fora.
--jeremy
I beg to differ. It is a loophole by means of which a poster can introduce religious or political content into a technical environment where neither is pertinent. It's like banning religious symbols in school and then saying that there are exceptions for crucifix earrings or religious headscarves - it defeats the purpose.
For example, let's say that new members of LQ are very often greeted by a member who has religious content in their signature. Is this a good idea? Perhaps the new member will worry that the LQ has religious affiliations, or merely that being of a different religion or none at all that they simply won't fit in. Perhaps the signature contains political views which are at very at odds with the new poster's beliefs. The new poster might shy away from what they consider could be a politically-biased forum.
We have to show that all are welcome, and allowing people to express political or religious views in their signatures on the technical threads works against that aim.
I beg to differ. It is a loophole by means of which a poster can introduce religious or political content into a technical environment where neither is pertinent. It's like banning religious symbols in school and then saying that there are exceptions for crucifix earrings or religious headscarves - it defeats the purpose.
Agreed. I can think of one member with such a signature, and some threads in a technical forum to which (s)he has replied the thread degraded into religion and insults.
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 13,604
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Originally Posted by hydrurga
Perhaps the new member will worry that the LQ has religious affiliations
We have to show that all are welcome, and allowing people to express political or religious views in their signatures on the technical threads works against that aim.
I think it's very clear that .sigs are member created and in no way indicative of any affiliation on the part of LQ. As mentioned they can be disabled at any time, and do not show at all if you are not logged in. I'd be willing to listen to feedback on whether they should be enabled or disabled by default for new members but we have no plans to censor specific topics at this time.
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