No sound

ferrari · 12-12-2019, 12:34 PM

Quote:

Originally Posted by Vlvi

I dont have the file "alsa-base.conf" in this directory /etc/modprobe.d/
actually i don't have it anywhere, tried looking for it.

This might be indicative of your issue then. Is the alsa-base package even installed?

Here's a blog describing "no sound" and how to reinstall alsa-base etc if necessary....
https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/

Vlvi · 12-13-2019, 12:31 PM

Quote:

Originally Posted by ferrari

This might be indicative of your issue then. Is the alsa-base package even installed?

Here's a blog describing "no sound" and how to reinstall alsa-base etc if necessary....
https://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/

Well tried uninstalling alsa and pulseaudio in order to install them again. could do it for pulseaudio but alsa returns ~$ sudo apt-get install alsa-base
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package alsa-base is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'alsa-base' has no installation candidate

also for some reason uninstalling those 2 also uninstalled the "settings" control center, which is actually a bigger problem than no sound ^^

ferrari · 12-13-2019, 07:23 PM

As already mentioned I'm not a Deepin user, so can only provide limited/general advice here. I'm not sure what alsa* packages would constitute a working ALSA environment, but perhaps show us what is installed...

Code:

sudo apt list --installed |grep alsa

ferrari · 12-13-2019, 07:26 PM

This wiki may be useful
https://wiki.debian.org/ALSA#Packages
In particular...

Quote:

Loading modules

alsa-base packages are designed to "just" work. The alsa-base package does not load modules; instead, udev detects the sound hardware and loads the right ALSA modules and then alsa-base takes care of setting usable mixer levels.

Configure alsa by running the command 'alsactl init' as root. Then reboot and try to test your sound. For more details please see this thread.

You can also try to detect and configure your sound card manually.

If you have a PCI soundcard, do a 'lspci -v' to list all available pci devices. The list will most probably include a reference to a multimedia audio device: that is your SoundCard.

For a USB card, use lsusb.

You could now have a look at the ALSA's soundcard-matrix to find out which driver name can be used for the chipset you found.

Vlvi · 12-14-2019, 05:03 AM

Quote:

Originally Posted by ferrari

As already mentioned I'm not a Deepin user, so can only provide limited/general advice here. I'm not sure what alsa* packages would constitute a working ALSA environment, but perhaps show us what is installed...

Code:

sudo apt list --installed |grep alsa

~$ sudo apt list --installed |grep alsa

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

alsa-utils/lion,now 1.1.3-1 amd64 [instalado]

ferrari · 12-14-2019, 03:25 PM

Ok, it seems that your alsa environment is not complete. I can't help further as I just don't know enough about the distro you're using. You should share the configured sources (/etc/apt/sources.list and the files contained in /etc/apt/sources.list.d/ assuming there are additional repos configured there). Hopefully another Deepin user can chime in here.

aus9 · 12-15-2019, 12:23 AM

Hi

Quote:

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

Not a deepin user either but try showing the results for these commands....don't worry if some appear duplcated

Code:

dpkg -l | grep alsa
dpkg -l | sound

I don't read Mandarin but found this page
https://wiki.deepin.org/wiki/%E5%A3%B0%E5%8D%A1

which suggests min for alsa should return alsa-base and alsa-utils

ferrari · 12-15-2019, 12:49 AM

Quote:

which suggests min for alsa should return alsa-base and alsa-utils

Which is what I would surmise, but earlier in the thread the OP attempted to reinstall with an error message...

Code:

 ~$ sudo apt-get install alsa-base
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package alsa-base is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Package 'alsa-base' has no installation candidate

Maybe the necessary repo is missing??

aus9 · 12-19-2019, 08:04 PM

hmmm yes well I am not sure if OP is geoblocked but maybe he can use a web browser to download the deb
maybe from here
http://mirror.aarnet.edu.au/pub/deep...0.27+1_all.deb

if geoblocked choose a different mirror from here
https://www.deepin.org/en/mirrors/packages/
click into a
click into alsa-base and download the deb

Next if the file manager allows it....click on the download should start up the debian installer
otherwise do a command?

Code:

sudo dpkg -i alsa-base*deb

aus9 · 12-19-2019, 08:13 PM

Quote:

Maybe the necessary repo is missing??

could be that OP has only the cd repo enabled or failed to update the apt repo database with

Code:

sudo apt update

in which maybe Vlvi could show the list repos by

Code:

cat /etc/apt/sources.list  # for me  thats empty so instead

ls /etc/apt/sources.list.d/
# and likely 
cat /etc/apt/sources.list.d/debian.list

Vlvi · 01-01-2020, 10:23 AM

Quote:

Originally Posted by aus9

could be that OP has only the cd repo enabled or failed to update the apt repo database with

Code:

sudo apt update

in which maybe Vlvi could show the list repos by

Code:

cat /etc/apt/sources.list  # for me  thats empty so instead

ls /etc/apt/sources.list.d/
# and likely 
cat /etc/apt/sources.list.d/debian.list

Code:

~$ cat /etc/apt/sources.list
## Generated by deepin-installer
deb [by-hash=force] http://packages.deepin.com/deepin lion main contrib non-free
#deb-src http://packages.deepin.com/deepin lion main contrib non-free

~$ cat /etc/apt/sources.list.d/debian.list
cat: /etc/apt/sources.list.d/debian.list: No such file or directory exits

Vlvi · 01-01-2020, 10:25 AM

Quote:

Originally Posted by aus9

hmmm yes well I am not sure if OP is geoblocked but maybe he can use a web browser to download the deb
maybe from here
http://mirror.aarnet.edu.au/pub/deep...0.27+1_all.deb

if geoblocked choose a different mirror from here
https://www.deepin.org/en/mirrors/packages/
click into a
click into alsa-base and download the deb

Next if the file manager allows it....click on the download should start up the debian installer
otherwise do a command?

Code:

sudo dpkg -i alsa-base*deb

First link worked. clicked the download and said "this is a dummy package which removes...">accept>installation was sucesful. What now

?