CentOS 7 Printing from Firefox

michaelk · 07-18-2021, 10:46 AM

With the latest update I can not print from Firefox (version 78.12) to my network printer. I get a filter error but all other apps I have tried and printing from the command line works.

In addition I can print to a file and to a simple raw printer backend which is basically a print to file printer. The saved file looks ok which is a PDF file and I can print from a PDF viewer.

I assume it is a Firefox problem but I did not pay attention to the what else was updated so I am at a loss as to where else I might look.

frankbell · 07-18-2021, 07:40 PM

Please provide more information, such as:

What is the make/model of the printer?

Is the printer connected directly to the network or to a computer on the network?

If you are printing via CUPS, have you looked at /var/log/cups/error_log?

michaelk · 07-18-2021, 08:02 PM

Brother HL-L2360DW, installed driver from their website

Wired via Ethernet.

Printing via cups. Pop up message, printer stopped failed filter. Not at home to post exact cups error log but also shows failed filter.

frankbell · 07-18-2021, 09:18 PM

I've been lucky and never encountered this (and I've never had a Brother printer) but I turned up at an Arch forum that might help you make some progress: https://bbs.archlinux.org/viewtopic.php?id=218970

michaelk · 07-19-2021, 07:34 AM

Code:

 [19/Jul/2021:07:21:15 -0500] [Job 507] PID 23493 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
 [19/Jul/2021:07:21:15 -0500] [Job 507] Undefined subroutine &main:: called at /usr/lib/cups/filter/brother_lpdwrapper_HLL2360D line 565.
 [19/Jul/2021:07:21:15 -0500] [Job 507] PID 23494 (/usr/lib/cups/filter/brother_lpdwrapper_HLL2360D) stopped with status 255 (Unknown error 155)

Looks like a Brother driver problem but prints ok from other apps. If I use a generic PCL printer driver printing works from Firefox.