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Old 01-29-2022, 08:32 PM   #1
pinguin20
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I'm tired of random freezes.....


I don't know why but even Opensuse Leap 15.3 like all the others distros freezes randomly and keyboard doesn't work when this issue occurs. I tried all journalctl commands and i can't get any clues. I think i should tell you guys some important things about my situation:

1- I have installed NVIDIA Proprietary drivers

2- my microcode is at the latest version

3- my hard disk and my RAM are fine

4- I don't have C6 state or Power Idle Supply Control on my BIOS

5- My Grub config https://pastebin.com/Be4aTEMx

openSUSE Leap 15.3 n/a (x86-64)

Cinnamon 4.6.7

Kernel 5.3.18-150300.59.43-preempt

Intel© Core™ i3 CPU 540 @ 3.07GHz × 2

RAM 3.7 GIB

Nvidia GTX 550 Ti
 
Old 01-30-2022, 05:31 AM   #2
ondoho
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Quote:
Originally Posted by pinguin20 View Post
I tried all journalctl commands and i can't get any clues.
Show us.

Is persistent journaling even enabled?
 
Old 01-30-2022, 07:24 AM   #3
pinguin20
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Here are the results:

-- Logs begin at Sun 2022-01-30 09:21:46 -03, end at Sun 2022-01-30 10:22:48 -0>
jan 30 09:21:46 localhost kernel: microcode: microcode updated early to revisio>
jan 30 09:21:46 localhost kernel: Linux version 5.3.18-150300.59.43-default (ge>
jan 30 09:21:46 localhost kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.3.18>
jan 30 09:21:46 localhost kernel: x86/fpu: x87 FPU will use FXSAVE
jan 30 09:21:46 localhost kernel: BIOS-provided physical RAM map:
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x0000000000000000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x000000000009c000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000000e0000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df454000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df497000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df50b000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df50d000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df613000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df614000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df615000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df61d000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df61e000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df620000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df628000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df649000-0x00000000>
jan 30 09:21:46 localhost kernel: BIOS-e820: [mem 0x00000000df68c000-0x00000000>
 
Old 01-30-2022, 08:00 AM   #4
rigor
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Hi!

I mainly use openSUSE 15.3, and I have random freezes too. I have 5.3.18-150300.59.43-default. Graphic hardware is: nVidia GK208B [GeForce GT 710]. Although I have an AMD CPU. When a freeze occurs, after I've rebooted, if I consult /var/log/warn, I see numerous complaints about the X-Window and Plasma environment, leading up to the time of the freeze. Also, I often experience the freeze after some transition in the X-Window/Plasma environment. E.G., if a notification pops up letting me know that there are new patches to apply, sometimes right there, it will freeze.

I've had some problems with some NVidia drivers in the past. But whether I use NVidia drivers or Nouveau, it happens.
 
Old 01-30-2022, 08:47 PM   #5
mrmazda
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That tiny bit of log tells us virtually nothing. You should pastebin the whole dmesg and/or journal -b if you want a shot at someone recognizing a problem. This is easy in most distros. In openSUSE:
Code:
sudo dmesg | grep susepaste
sudo journalctl -b | susepaste
Failing RAM, overheating components, and unstable PSU voltage are common causes of random freezing. Use memtest86 for testing RAM. If you don't have another PSU to swap in, you have no PSU tester, and yours isn't young any more, at least check it for obviously deficient electrolytic capacitors' telltale swollen tops or oozing, and for excessive dust buildup causing overheating. A ten year old PC that's never been opened could have pretty hefty dust buildup inside causing component overheating.
 
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Old 01-31-2022, 09:16 AM   #6
ondoho
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oops
 
Old 01-31-2022, 07:34 PM   #7
pinguin20
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I got these results:
https://susepaste.org/40947973
https://paste.opensuse.org/40947973
 
Old 01-31-2022, 09:37 PM   #8
mrmazda
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7029 of 11988 lines (58.6%) in that dmesg are about NetworkManager and 'set hostname', with 7918 total NetworkManager lines, making NetworkManager suspect of excess demands on system resources.

Do you know why acpi=force is included on the linu line in Grub? If you don't, try booting without it to see if it helps.

Do you know why you're running on the preempt kernel instead of the default? If not, try kernel-default.

blk_update_request: I/O error, dev sr0 messages suggest you may have a bad optical media drive. Failed attempts to read it could tie up system resources. 78 lines address /dev/sr0.

337 lines contain string krita. Have you been trying to use Krita to access files on a CD/DVD/Bluray?

253 mce events are reported, 94 containing string "above threshhold".

243 lines involve tracker, part of the file indexing system for fast local searches. 70 of those lines contain the string failed. If it gets I/O bound it might cause freezing.

597 lines are about plasma-discover, 10% of which contain string "took really long", and most of which contain string "could not find".

162 lines involve PackageKit doing upgrades.

You report having Cinnamon, but this dmesg has a log of Gnome and KDE things showing up in it. Some of these things involve each other, so could be getting tangled by interdependence.

If this was mine, the first thing I would do is disconnect the OM drive, which may be defective. If that didn't help, I'd uninstall PackageKit, to stop the automatic background update processes. I do my own checking for updates when I find appropriate times and am not otherwise busy.
 
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Old 02-01-2022, 03:30 AM   #9
ondoho
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^ TBF, NetworkManager is extremely chatty, it's not necessarily taxing the system too much.

But overall, from mrmazda's summary, I get the impression that you're running a full-blown Plasma desktop on hardware that struggles to keep up.

I'd start by disabling tracker. If you're lucky that is also its systemd service name:
Code:
systemctl stop tracker
If that helps:
Code:
systemctl disable tracker
Just a wild guess, make sure you have the right service.

To explain, file indexing is very expensive. It doesn't tax the CPU so much, but I/O instead.

Plasma-discover is your software manager, it, too appears to be too busy. Consider using a lighter software manager or switch to manual updates completely.

Long-term, a lighter DE might be more suitable for your hardware.
 
Old 02-01-2022, 08:18 AM   #10
pinguin20
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When I try to stop tracker i get this:

Failed to stop tracker.service: Unit tracker.service not loaded.

When I try to disable it i get this:

Failed to disable unit: Unit file tracker.service does not exist.

During the installation I chose the KDE plasma as my desktop and after this installation I installed the cinnamon which is the desktop that I am always using, but the KDE plasma is still there to be used. Do you think cinnamon may be the culprit? Should I use another desktop?
 
Old 02-01-2022, 08:23 AM   #11
pinguin20
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Quote:
Originally Posted by mrmazda View Post
7029 of 11988 lines (58.6%) in that dmesg are about NetworkManager and 'set hostname', with 7918 total NetworkManager lines, making NetworkManager suspect of excess demands on system resources.

Do you know why acpi=force is included on the linu line in Grub? If you don't, try booting without it to see if it helps.

Do you know why you're running on the preempt kernel instead of the default? If not, try kernel-default.

blk_update_request: I/O error, dev sr0 messages suggest you may have a bad optical media drive. Failed attempts to read it could tie up system resources. 78 lines address /dev/sr0.

337 lines contain string krita. Have you been trying to use Krita to access files on a CD/DVD/Bluray?

253 mce events are reported, 94 containing string "above threshhold".

243 lines involve tracker, part of the file indexing system for fast local searches. 70 of those lines contain the string failed. If it gets I/O bound it might cause freezing.

597 lines are about plasma-discover, 10% of which contain string "took really long", and most of which contain string "could not find".

162 lines involve PackageKit doing upgrades.

You report having Cinnamon, but this dmesg has a log of Gnome and KDE things showing up in it. Some of these things involve each other, so could be getting tangled by interdependence.

If this was mine, the first thing I would do is disconnect the OM drive, which may be defective. If that didn't help, I'd uninstall PackageKit, to stop the automatic background update processes. I do my own checking for updates when I find appropriate times and am not otherwise busy.
What exactly is OM drive? Is it risky to uninstall PackageKit?
 
Old 02-01-2022, 11:13 AM   #12
ondoho
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Quote:
Originally Posted by pinguin20 View Post
Is it risky to uninstall PackageKit?
That would be an understatement.
 
Old 02-01-2022, 11:30 AM   #13
pinguin20
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What do you mean?
 
Old 02-01-2022, 11:30 AM   #14
mrmazda
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Quote:
Originally Posted by pinguin20 View Post
What exactly is OM drive? Is it risky to uninstall PackageKit?
Optical Media drive: CD, DVD, Bluray.

I run openSUSE 24/7, plus I have many installations on various extra PCs mainly used for QA and support work, including Debian, Fedora, Mageia & others. On none of them do I have PackageKit installed. openSUSE has Zypper and YaST for package management. It doesn't need PackageKit.
 
Old 02-01-2022, 11:45 AM   #15
pinguin20
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Quote:
Originally Posted by mrmazda View Post
Optical Media drive: CD, DVD, Bluray.

I run openSUSE 24/7, plus I have many installations on various extra PCs mainly used for QA and support work, including Debian, Fedora, Mageia & others. On none of them do I have PackageKit installed. openSUSE has Zypper and YaST for package management. It doesn't need PackageKit.
How do I disconnect OM drive and how do I uninstall PackageKit?

Last edited by pinguin20; 02-01-2022 at 11:46 AM.
 
  


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