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Most of mageia.org temporarily down
Posted on October 3, 2023 by marja
Since a little over two hours ago, most of our servers can no longer be reached.
The issue is under investigation and we hope to have all of our servers back online soon.
Update: One of our sysadmins explained that our servers which can no longer be reached, are the ones in Marseille.
Update2: The temperature in the data center had risen too much after a problem with the electricity. Someone from MarsNet in Marseille is willing to try to start our servers, when checking theirs in the same data center, tomorrow morning.
Update 3, 0ctober 4, 10:25 UTC: The cooling system in the data center is broken and will be repaired. No attempt has been made to restart our servers, because it is still too hot for them to be able to function well.
Update 4, 0ctober 5, 09:04 UTC: The two broken cooling systems will be fixed today.
Trebot’s suggestion to temporarily redirect calls to http://www.mageia.org to this blog entry is a good one. When one of our sysadmins can free himself from his paid job (remember we are all volunteers), he will look into it. Of course, if the cooling systems are already repaired by then, then restarting our servers gets priority.
Update 5, October 6, 09:18 UTC: The cooling systems should to be good now. The next step is for a sysadmin to travel to Marseille to restart our servers.
Update 6, October 6, 10:05 UTC: It is expected that up to two more days are needed for recovery.
I have been able to visit the website since they got it back on line, and I've made no changes to anything as regards firewall rules and the like.
Hopefully in the next day or so I'll get a chance to try to figure out why I'm getting the mirrorlist error I mentioned above. Everything is working except updates and I just haven't had the time (or mental energy) to tackle it yet.
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