problem taking 45 secs or longer to launch a program (e.g., OpenOffice, qpdfview, gedit, etc.)

MadeInGermany · 08-31-2019, 04:10 PM

Code:

Has /tmp the correct permissions and is there some free space?
ls -ld /tmp
df /tmp

EigenFunctions · 08-31-2019, 09:00 PM

The results:

Quote:

$ ls -ld /tmp
drwxrwxrwt 23 root root 12288 Aug 31 21:55 /tmp

Quote:

$ df /tmp
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sda2 959863856 90224780 820810868 10% /

I don't know about the permissions, but it looks like only 10% of the HDD is in use.

Let me know if there is any other information I can provide.

MadeInGermany · 09-01-2019, 02:09 AM

Permissions are okay.

ondoho · 09-01-2019, 07:21 AM

We're still troubleshooting.
Please do not use AOO for troubleshooting since it's not officially supported by Ubuntu.

Please try to use terminal tools:

Code:

htop
dmesg -w
journalctl -f

to see what is happening during those overly long application starts.

And like I said, do it for firefox or anything except AOO.

Come to think of it, how did you install it?
Also output of

Code:

sudo apt update

please.

EigenFunctions · 09-06-2019, 05:54 AM

Sorry, somehow I missed your post until now.
I had to install htop.
The results of dmsg -w are big and in the attached file.

Some of what I see I will try to fix:

Quote:

[ 11.593436] systemd[1]: Configuration file /etc/systemd/system/snap-gnome\x2dlogs-45.mount is marked executable. Please remove executable permission bits. Proceeding anyway.
[ 11.661605] systemd[1]: Configuration file /etc/systemd/system/snap-gnome\x2dcalculator-260.mount is marked executable. Please remove executable permission bits. Proceeding anyway.

I started "journalctl" then started "chrome":

Quote:

$ journalctl -f
-- Logs begin at Mon 2019-05-13 04:53:09 EDT. --
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: label=SEPARATOR)
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: NameError: global name 'SEPARATOR' is not defined
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: RuntimeError: object at 0x7fa3fde77500 of type CopyPasteImagesMenuProvider is not initialized
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: Traceback (most recent call last):
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: File "/usr/share/nautilus-python/extensions/nautilus-copypaste-images.py", line 101, in get_file_items
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: if self.all_files_are_images(sel_items):
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: File "/usr/share/nautilus-python/extensions/nautilus-copypaste-images.py", line 82, in all_files_are_images
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: if fileExtension.lower() not in EXTENSIONS:
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: NameError: global name 'EXTENSIONS' is not defined
Sep 06 06:44:03 tarsus org.gnome.Nautilus[2486]: RuntimeError: object at 0x7fa3fde77500 of type CopyPasteImagesMenuProvider is not initialized
Sep 06 06:45:01 tarsus cron[980]: (*system*) INSECURE MODE (group/other writable) (/etc/crontab)
Sep 06 06:45:01 tarsus cron[980]: (*system*anacron) INSECURE MODE (group/other writable) (/etc/cron.d/anacron)
Sep 06 06:45:01 tarsus cron[980]: (*system*popularity-contest) INSECURE MODE (group/other writable) (/etc/cron.d/popularity-contest)
Sep 06 06:45:11 tarsus org.gnome.Nautilus[2486]: Traceback (most recent call last):
Sep 06 06:45:11 tarsus org.gnome.Nautilus[2486]: File "/usr/share/nautilus-python/extensions/nautilus-copypaste-images.py", line 118, in get_file_items
Sep 06 06:45:11 tarsus org.gnome.Nautilus[2486]: label=SEPARATOR)
Sep 06 06:45:11 tarsus org.gnome.Nautilus[2486]: NameError: global name 'SEPARATOR' is not defined
Sep 06 06:45:11 tarsus org.gnome.Nautilus[2486]: RuntimeError: object at 0x7fa3fde77500 of type CopyPasteImagesMenuProvider is not initialized
Sep 06 06:45:31 tarsus org.gnome.Shell.desktop[2650]: [5796:5796:0906/064531.934746:ERROR

rocess_singleton_posix.cc(281)] Failed to create /home/ldurfee/.config/google-chrome/SingletonLock: File exists (17)
Sep 06 06:45:33 tarsus org.gnome.Shell.desktop[2650]: [5869:5869:0906/064533.210761:ERROR:sandbox_linux.cc(369)] InitializeSandbox() called with multiple threads in process gpu-process.
Sep 06 06:45:33 tarsus org.gnome.Shell.desktop[2650]: [5868:5868:0906/064533.210776:ERROR:sandbox_linux.cc(369)] InitializeSandbox() called with multiple threads in process gpu-process.
Sep 06 06:45:35 tarsus gnome-keyring-daemon[2449]: asked to register item /org/freedesktop/secrets/collection/login/3, but it's already registered
Sep 06 06:45:36 tarsus org.gnome.Shell.desktop[2650]: [5796:5835:0906/064536.488612:ERROR:browser_process_sub_thread.cc(203)] Waited 3 ms for network service
Sep 06 06:45:36 tarsus org.gnome.Shell.desktop[2650]: Opening in existing browser session.
Sep 06 06:45:37 tarsus org.gnome.Shell.desktop[2650]: [5869:5869:0906/064537.847625:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
Sep 06 06:45:37 tarsus org.gnome.Shell.desktop[2650]: [5869:5869:0906/064537.862041:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command
Sep 06 06:45:38 tarsus gnome-keyring-daemon[2449]: asked to register item /org/freedesktop/secrets/collection/login/3, but it's already registered
Sep 06 06:46:01 tarsus cron[980]: (*system*) INSECURE MODE (group/other writable) (/etc/crontab)
Sep 06 06:46:01 tarsus cron[980]: (*system*anacron) INSECURE MODE (group/other writable) (/etc/cron.d/anacron)
Sep 06 06:46:01 tarsus cron[980]: (*system*popularity-contest) INSECURE MODE (group/other writable) (/etc/cron.d/popularity-contest)

I hope that helps.

EigenFunctions · 09-06-2019, 06:35 AM

Removed executable permissions on four (4) files-

Quote:

/etc/systemd/journald.conf
/etc/systemd/system.conf
/etc/systemd/system/snap-gnome\x2dlogs-45.mount
/etc/systemd/system/snap-gnome\x2dcalculator-260.mount

This was based on comments in the dmsg -w output.

EigenFunctions · 09-06-2019, 06:50 AM

Originally (11/2018), I uninstalled LibreOffice and AOO was installed from

Quote:

Apache_OpenOffice_4.1.5_Linux_x86_install-deb_en-US.tar.gz

I have been using AOO for over 12 years now and I like it. It has problems but I've developed/discovered work arounds that are good.

I think it needs to be updated, but the automatic updates are broken. I'm concerned that if I update with a tar.gz file, my customization's will be lost.

For now, I have much higher priority tasks to attend to.

EigenFunctions · 09-06-2019, 07:14 AM

For a few hours after booting, programs launched normally. After that, launches were slow. I tried to capture an htop screen when I launched Firefox and one is attached.

ondoho · 09-06-2019, 11:31 AM

^ well that screenshot is pretty clear about what is eating your resources - gnome-shell.

Quote:

Originally Posted by EigenFunctions

Code:

/etc/systemd/system/snap-gnome\x2dlogs-45.mount
/etc/systemd/system/snap-gnome\x2dcalculator-260.mount

Did you install the whole gnome desktop as a snap??? :gasp:

I also see runtime errors in your journalctl output, looks serious to my layman's eyes.

EigenFunctions · 09-06-2019, 01:33 PM

The only record (my records) I have of anything to do with gnome-shell is that I installed:

Quote:

sudo apt-get install chrome-gnome-shell

Probably something requested when the chrome browser was installed.

Samsonite2010 · 09-06-2019, 04:47 PM

I was wondering about snaps too - some oddly important config files running from snapd directories - that is one reason I moved from Ubuntu to Debian because snap versions of the software were taking much longer to start up (even on fairly cutting edge hardware).

EigenFunctions · 09-06-2019, 05:50 PM

What I don't understand is why it works with good speed and then, sometime later (w/ or w/o activity), starts to sloooooow down.

ondoho · 09-07-2019, 01:23 AM

Quote:

Originally Posted by EigenFunctions

The only record (my records) I have of anything to do with gnome-shell is that I installed:

Probably something requested when the chrome browser was installed.

So you aren't even running gnome? Well then the solution would seem very clear to me... uninstall gnome-shell. Because that's what's eating your CPU. Also uninstall snap/snapd while you're at it.

EigenFunctions · 09-07-2019, 09:11 AM

First I did this:

Code:

sudo chmod -x /etc/systemd/journald.conf
sudo chmod -x /etc/systemd/system.conf
sudo chmod -x /etc/systemd/system/snap-gnome\\x2dlogs-45.mount
sudo chmod -x /etc/systemd/system/snap-gnome\\x2dcalculator-260.mount
# --------------------------------- verify
ls -l /etc/systemd/journald.conf
ls -l /etc/systemd/system.conf
ls -l /etc/systemd/system/snap-gnome\\x2dlogs-45.mount
ls -l /etc/systemd/system/snap-gnome\\x2dcalculator-260.mount

It didn't seem to do any good. But then, I found I couldn't print at all! I would get either no message (AOO) or this cryptic error message (qpdfview), see attached ("Print err msg 2019-09-07.png").

So then, I undid the changes:

Code:

sudo chmod +x /etc/systemd/journald.conf
sudo chmod +x /etc/systemd/system.conf
sudo chmod +x /etc/systemd/system/snap-gnome\\x2dlogs-45.mount
sudo chmod +x /etc/systemd/system/snap-gnome\\x2dcalculator-260.mount
# --------------------------------- verify
ls -l /etc/systemd/journald.conf
ls -l /etc/systemd/system.conf
ls -l /etc/systemd/system/snap-gnome\\x2dlogs-45.mount
ls -l /etc/systemd/system/snap-gnome\\x2dcalculator-260.mount

It had no effect even after a reboot.

Based on your message:

Code:

sudo apt-get purge gnome
sudo apt-get autoremove

I can print again! I had to go into CUPS (which now responds much, much faster) and make the printer the default (I don't know why I had to do that). I still can't select paper size or select the MP slot, but I have a work around for those.

I'll have to wait awhile to find out if there will be a slow down.

In any event -- Thanks a Bunch!!!

EigenFunctions · 09-07-2019, 12:13 PM

Alas, I am back where I started: CUPS is slow again, printing is slow again and launching programs is slow again. It worked great for awhile, but after some time, it all slows down again.

How do I

Quote:

uninstall snap/snapd

as you suggested?