Before installing PopOS, did you have another OS on this machine and were you able to successfully log on to your university wifi? If so, what OS was it? Are you able to log on to other networks other than your university?
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What happens is that I try to connect using my UniversityID and PWD,
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When you do this, does this mean the request for your 'credentials' is repeated?
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I called IT but apparently the do not support Linux users.
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Easy out for the IT people. I don't see the relevance of the OS to the network topology. Good luck.