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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 05-06-2020, 09:58 PM   #1
sugata98
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Registered: May 2020
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Sleep/Suspend Problem on Acer V3-574G on KDE Neon


The suspend option on my Acer V3-574G laptop is not working on KDE neon. Whenever I click shut down, it just logs me out and the whole computer is awake with the lock screen showing. But, one thing I noticed is that, then after I log back in, no commands run in the terminal, the wifi also doesn't seem to work and there are many other problems that arrived due to suspend. Thus, I have to restart the computer to make my laptop fully working again. Suspend problems was there on my laptop on Ubuntu too, that's one of the reasons I shifted to KDE. In ubuntu, after suspend, screen used to go blank but all the fans and indicator lights stayed on. I had to hard reset to make my laptop work again. I am trying to solve the problem for a long time. Kindly help.
 
Old 05-09-2020, 04:24 AM   #2
motorto
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Registered: Apr 2020
Location: Portugal
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Hey, we probably have the same problem (acer laptop,but not the same model) , could you please give the output of the following commands
* uname -r
* journalctl | grep -i suspend (just the last time you did tried to suspend the machine)
 
Old 05-09-2020, 07:09 AM   #3
sugata98
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Registered: May 2020
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Problem solved by downgrading linux firmware to 1.157

Quote:
Originally Posted by motorto View Post
Hey, we probably have the same problem (acer laptop,but not the same model) , could you please give the output of the following commands
* uname -r
* journalctl | grep -i suspend (just the last time you did tried to suspend the machine)
I have attached the screenshots for your reference. Click image for larger version

Name:	Screenshot_20200509_173013.jpg
Views:	23
Size:	146.1 KB
ID:	33183I seem to have solved the problem. At first, I identified the problem as my network card was stopping my laptop to suspend. Thus, when I turned off wifi and Bluetooth, then tried to suspend it, it worked perfectly. I searched the net all over for solution. At last, I settled with downgrading the Linux firmware to 1.157 and the suspend is working properly now for me the link of which I am attaching below.
https://launchpad.net/ubuntu/xenial/...firmware/1.157
 
Old 05-09-2020, 07:19 AM   #4
sugata98
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Registered: May 2020
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Original Poster
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Quote:
Originally Posted by sugata98 View Post
I have attached the screenshots for your reference. Attachment 33183I seem to have solved the problem. At first, I identified the problem as my network card was stopping my laptop to suspend. Thus, when I turned off wifi and Bluetooth, then tried to suspend it, it worked perfectly. I searched the net all over for a solution. At last, I settled with downgrading the Linux firmware to 1.157 and the suspend is working properly now for me the link of which I am attaching below.
https://launchpad.net/ubuntu/xenial/...firmware/1.157
But, I am having a problem which I just now noticed. While after resuming from suspend, the wifi works correctly. I don't know why the Bluetooth disconnects and shows no adapters found. Any help would be appreciated. Here are the rest of the screenshots in continuation. It is a long list.Click image for larger version

Name:	Screenshot_20200509_173104.jpg
Views:	19
Size:	145.8 KB
ID:	33184Click image for larger version

Name:	Screenshot_20200509_173129.png
Views:	16
Size:	134.9 KB
ID:	33185
 
  


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