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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 02-04-2020, 06:49 AM   #31
aus9
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err
Quote:
headphones works through USB-C dongle
do these have their own mixer levels?

show the output to
Code:
lsusb
I don't own any headphones with type C but try alsamixer
then press F6

do you see another device....that is our culprit if you do?

bed time
 
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Old 02-04-2020, 07:08 AM   #32
wowbaggerBR
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Quote:
Originally Posted by aus9 View Post
err

do these have their own mixer levels?
pavucontrol and alsamixer with headphones connected through the USB-C dongle (it is a hub with multiple ports).

Quote:
Originally Posted by aus9 View Post
show the output to
Code:
lsusb
Code:
Bus 002 Device 003: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 002 Device 002: ID 0bda:0411 Realtek Semiconductor Corp. 4-Port USB 3.0 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 2b7e:0134 Generic 720p HD Camera
Bus 001 Device 004: ID 04e8:730a Samsung Electronics Co., Ltd Fingerprint Device
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 006: ID 8087:0aaa Intel Corp. 
Bus 001 Device 010: ID 0c76:161f JMTek, LLC. 
Bus 001 Device 009: ID 2109:0102 VIA Labs, Inc. 4-Port USB 2.0 Hub
Bus 001 Device 008: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 007: ID 0bda:5411 Realtek Semiconductor Corp. 4-Port USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Quote:
Originally Posted by aus9 View Post
bed time
Once again, thank you! Good night!

Last edited by wowbaggerBR; 02-04-2020 at 07:12 AM.
 
Old 02-04-2020, 08:59 AM   #33
vtel57
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@aus9... Thanks for jumping in here and helping the OP. Your assistance has been outstanding and I've even learned a couple things while reading your t-shooting methods.

OP should click to add rep to you on quite a few of these posts in this thread.

Folks like you make LQ.org the great place that it is.

Regards

~Eric
 
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Old 02-04-2020, 10:03 AM   #34
rokytnji
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After reading up this morning. I am out of ideas.

I think modifying asoundrc files kinda extreme before making sure pauvcontrol and alsa settings are taken of first.
Hope some backups of original were made.

The disable auto-mute was just a test . In case hardware was stuck. I keep a external usb powered / sound jack for input external small speaker for my chromebook running AntiX so Kubuntu is not my forte either. Since I am kinda KDE dyslexic.

Hope someone else with personal knowledge of Kubuntu 19 steps in here You are close though.

I'd leave you with my .asoundrc off of my chromebook running AntiX linux. But

Code:
harry@biker:~
$ cat .asoundrc
cat: .asoundrc: No such file or directory
harry@biker:~
harry@biker:~
$ sudo udatedb
[sudo] password for harry: 
sudo: udatedb: command not found
harry@biker:~
$ sudo updatedb
harry@biker:~
$ locate .asoundrc
harry@biker:~
I don't seem to use one. But everything works.
 
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Old 02-04-2020, 10:53 AM   #35
wowbaggerBR
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Guys, I found this one going far and beyond the Google's second results page: http://freebsd.1045724.x6.nabble.com...td6318847.html

He describes something awfully similar with headphone jack and ALC256. He even points to a solution that I didn't quite understood.

Do you guys think it could help, evev though it's FreeBSD related? And, more to the point, what am I supposed to do in order to try that?

Quote:
Originally Posted by vtel57 View Post
@aus9... Thanks for jumping in here and helping the OP. Your assistance has been outstanding and I've even learned a couple things while reading your t-shooting methods.

OP should click to add rep to you on quite a few of these posts in this thread.

Folks like you make LQ.org the great place that it is.

Regards

~Eric
I sure did. I've been asking this around in other places. Here is actually the first one where I get comprehensive and in depth guidance.
 
1 members found this post helpful.
Old 02-04-2020, 11:50 AM   #36
rokytnji
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Looks like your link means tweaking the kernel. Edit: Take that with a grain of salt. I might be wrong. So if me.
I'd try another kernel.
It would be easier.

https://www.ostechnix.com/different-...el-for-ubuntu/

Yours is pretty new. I heard the 5.5 has problems with intel graphics lately

https://linuxreviews.org/Linux_Kerne...Recent_Kernels

So I would avoid that one in your case.

Edit: nothing against trying a older kernel either like 4.9 or whatever either.

Last edited by rokytnji; 02-04-2020 at 12:02 PM.
 
Old 02-04-2020, 12:04 PM   #37
rokytnji
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In apt distros. I have installed and uninstalled kernels with no ill effects. I uninstall the ones I don't use use anymore and leave 2 good working backups.

Edit: But I'd wait for other members to look at and comment on what I posted first.

http://freebsd.1045724.x6.nabble.com...847/1/info.txt

http://freebsd.1045724.x6.nabble.com...mesg_audio.txt

2nd link is demsg audio text. dmesg in linux works the same I bet.

Last edited by rokytnji; 02-04-2020 at 12:12 PM.
 
Old 02-04-2020, 03:23 PM   #38
aus9
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Guys

PA volume control is low why not raise its volumes....for the detected USB Plugandplay (PnP) device

Can you see another device in alsamixer command when you press F6.

Ego wise I have turned off rep so do not need any rep points

Edit

I failed to confirm your headphones were usb. But that also means, once you confirm you can see a second device in alsamixer.....that your link for the guy with the Alc256 will NOT apply to you.

The reason is I am fairly sure...the usb will have its own mixer and its mixer levels are independent of your onboard sound

So it will help to show....when usb headphones are inserted to see the result of

Code:
aplay -l
Once you have raised mixer levels....as a test....pull out headphones....wait say 30 seconds then insert and check mixer levels.
If they have not saved....I can show you how to save mixer levels for card1 (usb) and we can use a command....initially to restore them.

If all that works for you....no promises...but it would be smarter to create an udev rule specific to your usb device....that on detection...automates your mixer levels.
Remember this will not be needed if your test of pulling and inserting usb shows mixer levels are saved.

Last edited by aus9; 02-04-2020 at 05:53 PM.
 
Old 02-04-2020, 11:47 PM   #39
wowbaggerBR
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Quote:
Originally Posted by aus9 View Post
Guys

PA volume control is low why not raise its volumes....for the detected USB Plugandplay (PnP) device

Can you see another device in alsamixer command when you press F6.

Ego wise I have turned off rep so do not need any rep points

Edit

I failed to confirm your headphones were usb. But that also means, once you confirm you can see a second device in alsamixer.....that your link for the guy with the Alc256 will NOT apply to you.

The reason is I am fairly sure...the usb will have its own mixer and its mixer levels are independent of your onboard sound

So it will help to show....when usb headphones are inserted to see the result of

Code:
aplay -l
Once you have raised mixer levels....as a test....pull out headphones....wait say 30 seconds then insert and check mixer levels.
If they have not saved....I can show you how to save mixer levels for card1 (usb) and we can use a command....initially to restore them.

If all that works for you....no promises...but it would be smarter to create an udev rule specific to your usb device....that on detection...automates your mixer levels.
Remember this will not be needed if your test of pulling and inserting usb shows mixer levels are saved.
The USB-C adapter works fine and it is detected as another device in alsamixer. But I since there isn't anything wrong with it, I don't think it needs fiddling.

I use just as a last resort, but it's cumbersome and far from ideal, hence why I'm invested on getting the native headphone jack, the one in the laptop itself, working.
 
Old 02-05-2020, 01:03 AM   #40
aus9
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All right, from most stores you can buy a cheap 3.5mm ear buds to eliminate broken cable in headphones. Or do existing 3.5mm headphones work ok on another computer or windows etc?
 
Old 02-05-2020, 01:06 AM   #41
wowbaggerBR
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Quote:
Originally Posted by aus9 View Post
All right, from most stores you can buy a cheap 3.5mm ear buds to eliminate broken cable in headphones. Or do existing 3.5mm headphones work ok on another computer or windows etc?
The headphones work perfectly on Windows, PS4 and my smartphone (and I even tested it with a borrowed pair to the same results: low and distorted sound). Everything points to some unsupported hardware quirk, IMO.
 
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Old 02-05-2020, 01:30 AM   #42
aus9
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Ok we still have a few options.

Usb headphones work ok
3.5mm with unmuted and volumes raised produce low sound.

So I lack the experience to diagnose if you are using phonon...which is a fontend a bit like pulseaudio.

Therefore you are welcome to post on the ubuntu forums

Or someone else pop in with suggestions.
 
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Old 02-05-2020, 03:53 AM   #43
wowbaggerBR
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Quote:
Originally Posted by aus9 View Post
Ok we still have a few options.

Usb headphones work ok
3.5mm with unmuted and volumes raised produce low sound.

So I lack the experience to diagnose if you are using phonon...which is a fontend a bit like pulseaudio.

Therefore you are welcome to post on the ubuntu forums

Or someone else pop in with suggestions.
Thanks for your help!

I had a try with Ubuntu official foruns and AskUbuntu already, but my questions were, well, ignored. To be fair, I really only found help here, so I'll stick around to see if anyone have more ideas.
 
Old 02-05-2020, 08:18 AM   #44
dugan
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The lack of sound and the distorted noise might be two separate issues.

For the noise, make sure that the mic level is completely muted.

Last edited by dugan; 02-05-2020 at 10:22 AM.
 
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Old 02-05-2020, 08:35 AM   #45
wowbaggerBR
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Quote:
Originally Posted by dugan View Post
The lack of sound and the distorted noise might be two separated issues.

For the noise, make sure that the mic level is completely muted.
I think I did try it with mic on mute, but as soon as I get home I'll give it another try!
 
  


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