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How do I figure out what's going on here?
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Start by providing some useful information.
Is this a laptop or desktop? Make and model please.
Is this correct? If not, what distro, and release?
Look in the system logs for clews. Post any results that look interesting.
All I can see is the drive in not mounted. How do you mount it? fstab entry?
What happens if you do a mount -a as root? ( or sudo ).
Have you looked at SMART drive status? If not, look there for clews.
Heat can be a factor with NVME drives. If this disconnect happens once in a while, when was the last time you got the dust out of the system? Maybe its time.