Incompatible display?

Ripley · 08-11-2020, 08:25 AM

Hi, I'm running a dual boot Win10 and Zorin for awhile and did not had issues until now.

I bought an AOC screen model G2590FX, somehow I have compatibility issue with Zorin. It's working fine on my OSX and Win10. I've tried HDMI and Display port, both were working with my older monitor.

Into the "Screen Display" panel, the Resolution have no choice as it should.

I tried to run gnome-panel after installing it it does not work.

Any ideas?

Thanks

mrmazda · 08-12-2020, 04:06 AM

Please use the # icon above the input window here to paste in the complete input and output from doing the following using an X terminal:

Code:

inxi -SGxx
xrandr
if [ -f ~/.local/share/xorg/Xorg.0.log ] ; then pastebinit ~/.local/share/xorg/Xorg.0.log; elif [ -f /var/log/Xorg.0.log ] ; then pastebinit /var/log/Xorg.0.log; fi

If you get a command not found error, please install the missing command and try again.

Ripley · 08-12-2020, 07:46 AM

I have an error on the third command is their something missing?

Thanks for the help.

Code:

ripley@Xenomorph:~$ inxi -SGxx
System:    Host: Xenomorph Kernel: 5.4.0-42-generic x86_64
           bits: 64 gcc: 7.5.0
           Desktop: Gnome 3.30.2 (Gtk 3.22.30-1ubuntu4) dm: gdm3
           Distro: Zorin OS 15.2
Graphics:  Card: NVIDIA GP102 [GeForce GTX 1080 Ti]
           bus-ID: 09:00.0 chip-ID: 10de:1b06
           Display Server: x11 (X.Org 1.20.8 )
           drivers: fbdev,nouveau (unloaded: modesetting,vesa)
           Resolution: 640x480@73.00hz
           OpenGL: renderer: llvmpipe (LLVM 10.0.0, 128 bits)
           version: 3.3 Mesa 20.0.8 (compat-v: 3.1) Direct Render: Yes

ripley@Xenomorph:~$ xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 640 x 480, current 640 x 480, maximum 640 x 480
default connected primary 640x480+0+0 0mm x 0mm
   640x480       73.00*

ripley@Xenomorph:~$ if [ -f ~/.local/share/xorg/Xorg.0.log ] ; then pastebinit ~/.local/share/xorg/Xorg.0.log; elif [ -f /var/log/Xorg.0.log ] ; then pastebinit /var/log/Xorg.0.log; fi
Bad API request, invalid api_dev_key

mrmazda · 08-12-2020, 10:02 AM

Quote:

Originally Posted by Ripley

Code:

$ inxi -SGxx
...
Graphics:  Card: NVIDIA GP102 [GeForce GTX 1080 Ti]
           bus-ID: 09:00.0 chip-ID: 10de:1b06
           Display Server: x11 (X.Org 1.20.8 )
           drivers: fbdev,nouveau (unloaded: modesetting,vesa)
           Resolution: 640x480@73.00hz

Running on the FBDEV driver is a fallback due to any number of reasons to fail to load a competent X driver, either FOSS modesetting DDX, or FOSS nouveau DDX, or NVidia's proprietary driver. The FBDEV driver is very crude, unable to do more than enable a basic VESA video mode, here, 640x480.

Quote:

Code:

$ xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 640 x 480, current 640 x 480, maximum 640 x 480
default connected primary 640x480+0+0 0mm x 0mm
   640x480       73.00*

This is a consequence of any competent driver's failure to load. Why it didn't load should be explained by Xorg.0.log.

Quote:

Code:

$ if [ -f ~/.local/share/xorg/Xorg.0.log ] ; then pastebinit ~/.local/share/xorg/Xorg.0.log; elif [ -f /var/log/Xorg.0.log ] ; then pastebinit /var/log/Xorg.0.log; fi
Bad API request, invalid api_dev_key

It works here in openSUSE and in Debian Buster. Something about the Zorin environment must be different that breaks it. What it's supposed to do is look for file ~/.local/share/xorg/Xorg.0.log and if found, upload it to a pastebin, which would be http://paste.debian.net/ on Debian or http://susepaste.org on openSUSE. If not found, then it would look for /var/log/Xorg.0.log and if found, upload it to a pastebin. You can check which and manually upload with a web browser at either of those two URLs or http://pastebin.com/ or equivalent.

Please provide input and output from:

Code:

sudo dpkg -l | egrep -i 'nouveau|nvidia'

Ripley · 08-12-2020, 02:17 PM

I've figured there's no existing xorg folder in my Zorin.

Here's the asked dump : https://pastebin.com/YMXj4k4d

Ripley · 08-12-2020, 02:26 PM

Something new came up!

I've used the Advanced options for Zorin and booted with Linux 5.3.0-40-generic instead of Linux 5.3.0-42-generic and everything is fine on the resolution point of view...

I don't get it, am I stuck in this version forever :P

colorpurple21859 · 08-12-2020, 02:32 PM

Is there any extra options on the linux line of the menu entry for Linux 5.3.0-40-generic in /boot/grub/grub.cfg versus Linux 5.3.0-42-generic

Ripley · 08-12-2020, 03:30 PM

There no diff between those two files, I made the check with the diff tools of Sublime.

Ripley · 08-13-2020, 09:08 PM

Does it means it's a version problem? If so do I need to report it? BTW, I've open a support ticket with the Zorin team since I've paid my version and haven't heard from them and it's been a week. Anyone got some knowledge to share about this?

Ripley · 08-17-2020, 07:59 PM

I got my answer form Zorin's support and worked!

Quote:

It appears that you are using the NVIDIA drivers version 440. We have recently released NVIDIA's newer 450 graphics driver, which should hopefully fix the issue for you. In order to do so, please follow these steps:
Open the Terminal (Ctrl+Alt+T) and enter this command: sudo apt update
Open the Zorin Menu and go to "System Tools" > "Software Updater" and click on the "Settings..." button
Navigate to the "Additional Drivers" tab.
In the drivers list, select the "nvidia-driver-450" option and click "Apply Changes".
Reboot your computer to apply the changes.

Please note that we have also released the newer Linux kernel 5.4.0 as a software update, which should fix driver related bugs like these.
If the Linux kernel 5.4.0 doesn't appear in the Software Updater for you, please try opening the Terminal and entering this command to upgrade to it: sudo apt install linux-generic-hwe-18.04 --install-recommends