Ubuntu Graphical not loading

loftus49 · 08-04-2023, 11:43 AM

I was attempting to do an auto update and Ubuntu (jammy) froze with a black screen. After attempting to reboot I received a screen (without mouse support) similar to my cli screen but no graphical presentation. The screen I encounter is:

LapGameLinux login:
[ 13.345400] Bluetooth heil: Opcode 0x c03 Failed: -110

I can enter a login name and password but cannot progress past that (no mouse support or GUI) so cannot copy/paste to here. I've tried all sudo apt-get items I can think of such at "update", "upgrade", "install", etc. but nothing seems to work.

Suggestions? I can't even re-install Ubuntu (or any distro) from here.

My laptop system info is:
Model HP Pavilion Gaming Laptop 15-ec0xxx
Memory Size 16384 MB RAM
BIOS Date 07/09/2020
BIOS Revision F.08
Installed OS version 2004 (10.0.19041)
Processor Type AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx
Current Processor Speed 2100 MHz

Memory 1
Bank Locator P0 CHANNEL A
Manufacturer Kingston
Memory Size 8192 MB
Maximum Memory Speed 2667 MHz
Memory Type DDR4
Type Detail Synchronous, Unregistered, Unbuffered

Memory 2
Bank Locator P0 CHANNEL B
Manufacturer Unknown - [WHY IS THIS UNKNOWN]
Memory Size 8192 MB
Maximum Memory Speed 2400 MHz
Memory Type DDR4
Type Detail Synchronous, Unregistered, Unbuffered

Storage 1
Model Samsung SSD 860 PRO 1TB
Capacity 953.86 GB
Bytes per Sector 512
Drive Letter D:
Volume Label Data Drive

Storage 2
Model KBG30ZMV256G TOSHIBA
Firmware version ADHA0102
Capacity 238.47 GB
Drive Letter C:
Volume Label Windows

frankbell · 08-04-2023, 08:15 PM

You might try

Code:

apt-get -f

From the man page:

Quote:

-f, --fix-broken
Fix. Attempt to correct a system with broken dependencies in place. This option, when used with install/remove, can omit any packages to permit APT to deduce a likely solution. Any package(s) that are specified must completely correct the problem. This option is sometimes necessary when running APT for the first time; APT itself does not allow broken package dependencies to exist on a system. It is possible that a system's dependency structure can be so corrupt as to require manual intervention. Use of this option together with -m may produce an error in some situations.

You might also try booting to a Live CD/USB, mounting the HDD, and taking a look at the log files. I'd start with /var/log/boot.log and /var/log/Xorg.0.log.