Hello,
I am trying to solve BrightStor ARCServe related problems, which are suspected to be present since the root filesystem got filled up.
We are speaking about CA BrightStor ARCserve Backup Agent for UNIX/Linux r11.1 (build 1668) A6.1015082604 (according to some log), running on a Red Hat Enterprise Linux ES release 3 (Taroon Update 1)
AFAIK ARCserve relies upon an Ingres DB.
The /opt/CA/ingresii/ingres/files/errorlog.log file mentions a licensing issue on the one hand.
I found out that the licensing entries have been occurring quite a long time (several months).
The problems I am trying to resolve are known to be present for two weeks or longer. A reboot of the server has been done two weeks ago.
At least since then the BrightStor web interface at port 6060 is not accessible anymore.
I performed a
mv /opt/CA/ingresii/ingres/data/default/cadbase/aaaaabdi.t00 /usr/data/move (which is on another file system).
and I took care of the creation of a symbolic link towards the physical location of aaaaabdi.t00.
By doing so, I obtained a couple of GB free on the root file system.
A cstart seems to hang on ‘Starting the recovery Server’:
[root@srvbibvubis log]# cstart
Starting BrightStor ARCserve Backup ...
Please wait for all services to start. This may take a few minutes...
Starting Advantage Ingres
Ingres/ingstart
Checking host "srvbibvubis" for system resources required to run Ingres...
Your system has sufficient resources to run Ingres.
Starting your Ingres installation...
Starting the Name Server...
Allocating shared memory for Logging and Locking Systems...
Starting the Recovery Server...
A reboot didn’t result in progress.
I went searching on the web, and encountered among others:
http://docs.huihoo.com/ingres/ingres...Guide/4831.htm
Further searching lead me to the errorlog.log file, from which I provide the latest entries:
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_CL060F_DI_E
XCEED_LIMIT File resource quota exceeded
write() failed with operating system error 28 (No space left on device)
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_DM9006_BAD_
FILE_WRITE Disk file write error on database:iidbdb table:Not a table pathn
ame:/opt/CA/ingresii/ingres/dmp/default/iidbdb filename:c0001730.dmp page:0
write() failed with operating system error 28 (No space left on device)
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_DM0112_RESO
URCE_QUOTA_EXCEED Error allocating resource; resource limit exceeded.
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_DM1148_CPP_
CNF_DUMP Error occurred saving config file during online checkpoint. The
checkpoint process could not save a copy of the database config file in the DUM
P directory as part of the checkpoint.
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_DM110B_CPP_
FAILED Error occurred checkpointing the database.
::[II_JSP , 08090100]: Sat Oct 29 17:25:43 2011 E_DM110B_CPP_
FAILED Error occurred checkpointing the database.
Sun Oct 30 06:55:10 2011 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
Mon Oct 31 06:55:14 2011 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
::[II_JSP , 08090100]: Mon Oct 31 17:25:40 2011 E_CL060F_DI_E
XCEED_LIMIT File resource quota exceeded
write() failed with operating system error 28 (No space left on device)
::[II_JSP , 08090100]: Mon Oct 31 17:25:40 2011 E_DM9006_BAD_
FILE_WRITE Disk file write error on database:iidbdb table:Not a table pathn
ame:/opt/CA/ingresii/ingres/dmp/default/iidbdb fisrvbibvu::[44251 IIGCN,
00000000]: Wed Jan 25 14:37:26 2012 E_GC0151_GCN_STARTUP Name Server norm
al startup.
Wed Jan 25 14:37:26 2012 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
Wed Jan 25 14:37:26 2012 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
srvbibvu::[44251 IIGCN, 00000000]: Wed Jan 25 15:02:04 2012 E_GC0152_GCN_
SHUTDOWN Name Server normal shutdown.
srvbibvu::[44843 IIGCN, 00000000]: Wed Jan 25 15:02:17 2012 E_GC0151_GCN_
STARTUP Name Server normal startup.
Wed Jan 25 15:02:18 2012 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
srvbibvu::[44843 IIGCN, 00000000]: Wed Jan 25 15:17:33 2012 E_GC0152_GCN_
SHUTDOWN Name Server normal shutdown.
srvbibvu::[32772 IIGCN, 00000000]: Fri Jan 27 08:09:47 2012 E_GC0151_GCN_
STARTUP Name Server normal startup.
Fri Jan 27 08:09:48 2012 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
srvbibvu::[32772 IIGCN, 00000000]: Fri Jan 27 08:13:11 2012 E_GC0152_GCN_
SHUTDOWN Name Server normal shutdown.
srvbibvu::[33122 IIGCN, 00000000]: Fri Jan 27 08:44:06 2012 E_GC0151_GCN_
STARTUP Name Server normal startup.
Fri Jan 27 08:44:07 2012 Computer Associates Licensing -1H30- License Failure. P
lease contact your account representative to obtain a new license. LRF=1H30,0000
00000000,Linux_i686_1_*,srvbibvubis,0
(END)
Oh yes, a 'verifydb' only reports a warning:
'ERLOOKUP failure. This utility will probably exit silently'
./infodb reports:
infodb: line 22: II_SYSTEM: parameter null or not set
Since I am no ARCserve/Ingres expert, and I only ocasionally have to deal with ARCserve, I would appreciate all usefull comments/hints.
Upon eventually providing feedback, please keep in mind that detailed instructions might be necessary.
Lieven
