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overclock351 03-09-2021 12:53 AM

Pavucontrol shows that audio is playing but no output heard
 
Hi linuxquestions users i have a problem that has been bothering me for a week now:
I have installed debian 10 (buster)(32-bit) on an acer aspire 1610 and i am having problems with the audio card:
essentially pavucontrol tells me that sound is playing but no sound can be heard from the sink in question (my rear green jack)
The machine mounts a SIS966 audio card and an NVidia graphics card that has also audio card features (hdmi)
I couldn't care less about the NVidia card i just want the SIS card to be working
---System Information---
OS: Debian 10 buster
Desktop manager: LXDE
Code:

pacmd list-sinks
2 sink(s) available.
    index: 0
        name: <alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1>
        driver: <module-alsa-card.c>
        flags: HARDWARE DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
        state: IDLE
        suspend cause: (none)
        priority: 9030
        volume: front-left: 200 /  0% / -150.93 dB,  front-right: 200 /  0% / -150.93 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: yes
        current latency: 30.57 ms
        max request: 6 KiB
        max rewind: 6 KiB
        monitor source: 0
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                    Stereo
        used by: 0
        linked by: 1
        configured latency: 40.00 ms; range is 0.50 .. 1999.82 ms
        card: 0 <alsa_card.pci-0000_01_00.1>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "HDMI 1"
                alsa.id = "HDMI 1"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "7"
                alsa.card = "1"
                alsa.card_name = "HDA NVidia"
                alsa.long_card_name = "HDA NVidia at 0xfcffc000 irq 17"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:01:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
                device.bus = "pci"
                device.vendor.id = "10de"
                device.vendor.name = "NVIDIA Corporation"
                device.product.id = "0e0f"
                device.product.name = "GK208 HDMI/DP Audio Controller"
                device.string = "hdmi:1,1"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "hdmi-stereo-extra1"
                device.profile.description = "Digital Stereo (HDMI 2)"
                device.description = "GK208 HDMI/DP Audio Controller Digital Stereo (HDMI 2)"
                alsa.mixer_name = "Nvidia GPU 51 HDMI/DP"
                alsa.components = "HDA:10de0051,145836f9,00100100"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "CVTE TV
    "
        active port: <hdmi-output-1>
  * index: 3
        name: <alsa_output.pci-0000_00_0f.0.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY FLAT_VOLUME DYNAMIC_LATENCY
        state: RUNNING
        suspend cause: (none)
        priority: 9039
        volume: front-left: 65536 / 100% / 0.00 dB,  front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: yes
        current latency: 39.98 ms
        max request: 7 KiB
        max rewind: 7 KiB
        monitor source: 4
        sample spec: s16le 2ch 48000Hz
        channel map: front-left,front-right
                    Stereo
        used by: 1
        linked by: 3
        configured latency: 40.00 ms; range is 0.50 .. 1837.33 ms
        card: 1 <alsa_card.pci-0000_00_0f.0>
        module: 7
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC1200 Analog"
                alsa.id = "ALC1200 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA SIS966"
                alsa.long_card_name = "HDA SIS966 at 0xfdff0000 irq 18"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:0f.0"
                sysfs.path = "/devices/pci0000:00/0000:00:0f.0/sound/card0"
                device.bus = "pci"
                device.vendor.id = "1039"
                device.vendor.name = "Silicon Integrated Systems [SiS]"
                device.product.id = "7502"
                device.product.name = "Azalia Audio Controller"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "352768"
                device.buffering.fragment_size = "176384"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                alsa.mixer_name = "Realtek ALC1200"
                alsa.components = "HDA:10ec0888,105b0c9e,00100101"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
                        properties:
                               
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-headphones"
        active port: <analog-output-speaker>


Code:

cat /proc/asound/cards
 0 [SIS966        ]: HDA-Intel - HDA SIS966
                      HDA SIS966 at 0xfdff0000 irq 18
 1 [NVidia        ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xfcffc000 irq 17

Code:

uname -r 5.10.13
things that i know and that i've tried

Things that i know:
  • The user is in the audio group
    The behaviour is present even with sudo
    The tests that i've done where done with speaker-test and mpv (none working)
Things that i've tried:
  • Unmuted anything unmutable in the alsamixer
    Changed default soundcard systemwide
    Updated kernel
    Uninstalled pulseaudio (and reinstalled afterwards)
    Tried same tests from various live cds (manjaro/linux mint/puppy linux fossapup)

Any guesses? thanks

frankbell 03-09-2021 07:02 PM

I see that that machine is a "mini-tower." Does it also have a front audio output and, if so, is it working?

Have you opened the case and checked the wiring to the rear output?

overclock351 03-10-2021 05:42 AM

The card itself is detected. I think it is a module issue:
from journalctl
Code:

    Mar 07 20:14:16 debian systemd-modules-load[204]: Inserted module 'snd_hda_intel'
    Mar 07 20:14:16 debian systemd-modules-load[204]: Inserted module 'snd_intel8x0'
    Mar 07 20:14:16 debian systemd-modules-load[204]: Failed to find module 'snd-intel8x0in'


systemd blocks itself on this module (166 instances)

frankbell 03-10-2021 07:34 PM

Thanks for the update.

This is well outside my experience, but I a web search for "snd-intel8x0in" turned up a number of links. This one looks like a good place to start.

Sorry I can't help more.

Brains 03-11-2021 12:21 AM

Of the two specs pages I viewed regarding Acer Aspire 1610, both say it has REALTEK ALC655 Audio controller. In which case installing firmware-realtek may be all that is required.

Brains 03-11-2021 12:29 AM

Disregard the my previous message, did a search and ACL655 didn't show up in the firmware package


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