HP printer problem

gerlam · 11-03-2022, 11:13 AM

I am using Linux Mint 21 Vanessa. I added an HP Laserjet Pro MFP M127fn. When I send a print job I get the following messages: "Printing" followed immediately by "Printing cancelled." The printer state message is "Idle-Print job cancelled at printer" Also, there is nothing in the Print Queue. Can someone enlighten me, please?

beachboy2 · 11-03-2022, 11:34 AM

gerlam,

Welcome to LQ forums.

I take it you have already installed the latest version of hplip (hplip-3.22.10.run) and followed the interactive installation?

https://developers.hp.com/hp-linux-i.../install/index

computersavvy · 11-03-2022, 06:35 PM

I have sometimes seen problems connecting an HP printer in that the OS sometimes likes to auto-configure the printer.
I use the system setup screen or the cups tools available at http://localhost:631 to remove the 'auto' configured printer then use hplip to set up the hp printer and it seems to just work that way. Have never had a problem using a printer that I configured with hplip but have had numerous problems when configured automatically.

frankbell · 11-03-2022, 08:07 PM

I've sometimes found useful information by opening the CUPS interface (http://localhost:631) and taking a look at the status of the printer and the print jobs.