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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 05-14-2020, 07:34 PM   #1
warnthepenguins
LQ Newbie
 
Registered: May 2020
Posts: 1

Rep: Reputation: Disabled
Unhappy No sound (no sound card) (Dummy Output) on Ubuntu 19.10


I have a recurring problem with sound on my Lenovo Thinkpad Yoga 14, running Ubuntu 19.10 (though I also had the issue on 18.04).

For some months I have been able to play sound via Bluetooth speakers, though not through built-in speakers or plugged-in headphones.

While trying to get plugged-in headphones to play today, I stupidly deleted and reinstalled the alsa and pulseaudio packages. Now the system can't find my sound card at all.

Output of `aplay -l`:
```
**** List of PLAYBACK Hardware Devices ****
aplay: device_list:293: snd_ctl_pcm_next_device
```

Output of `lscpi -v | grep -A7 Audio`:
```
(nothing :P)
```

Output of `arecord -l`:
```
**** List of CAPTURE Hardware Devices ****
arecord: device_list:293: snd_ctl_pcm_next_device
```

When I look at Preferences > Sound I see only "Dummy Output" in the sound devices dropdown.

When I run `pavucontrol` I see Dummy Output as the only output option.

When I run `alsamixer` I get:
```
cannot open mixer: No such file or directory
```

Before I (stupidly) deleted and reinstalled packages, alsamixer was running fine.

Does anyone have any tips for me? I have a hazy memory of possibly booting into Windows (I am running a dual-boot setup) and upgrading my BIOS and having that solve a similar problem in the past...but I'm reluctant to fiddle with my BIOS if there are other options.

I know there are a million sound-related questions on these forums already. I would be looking at them, but when I type "sound" into the Search option here, it tells me that it found no results, which is patently false, so I throw myself on your human mercies.
 
Old 05-15-2020, 07:38 PM   #2
ferrari
LQ Guru
 
Registered: Sep 2003
Location: Auckland, NZ
Distribution: openSUSE Leap
Posts: 5,833

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A good place to start with audio diagnostics is
https://wiki.ubuntu.com/DebuggingSoundProblems

The 'alsa-info.sh' diagnostic script can be used to capture detailed useful information to an online server, and the link to it can be shared here
https://wiki.ubuntu.com/Audio/AlsaInfo

That might help others to advise further.
 
  


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