[SOLVED] Internet Connection Dropped - Random, Intermittent
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Internet Connection Dropped - Random, Intermittent
As the subject line says. No rhyme or reason that I can discern. The only app I'm using when this occurs is Waterfox browser with various tabs open.
All other people in my building use the same ISP and none that I have spoken to are experiencing this problem. When I go to Settings>Network it shows "Connected" even when it's not. Sometimes (not always) when I attempt to get to Settings it is slow to open and then shows a message "Contact your software provider". I have to shutdown or restart to re-establish a connection. Details below.
Manjaro Linux - Budgie DE (both with latest updates pushed out by Manjaro)
Dell Inspiron 7300 Series Laptop
Intel® Core™ i5-8250U CPU @ 1.60GHz × 8
Mesa Intel® UHD Graphics 620 (KBL GT2)
Coax connected to a Cisco DP3825 wifi router (supplied by my ISP)
No other devices connected to this router.
Wifi transferring data from my iPhone to my computer experiences no problems.
Alternatively, if roaming is not important, the periodic scanning behavior can be disabled by locking the BSSID of the access point in the WiFi connection profile.
What do the logs say ?. RTL drivers are as flakey as hell - depends where Manjaro gets theirs from. I tend to look around on github but it's a bit of a crap-shoot. Sorry, was thinking wifi not cable - ignore that, I've never had a problem with RTL ethernet.
Last edited by syg00; 04-29-2020 at 11:52 PM.
Reason: :doh:
Thanks for the tip and the link. That article is more advanced than I am so it will take me some time to try to digest it. Undoubtedly, I will be back with more questions (and perhaps indigestion )
Save when done. It will take effect when you next reboot. (You could also just unload and reload the wifi driver, but I'll leave that as en exercise for you to research/learn.)
If that doesn't help with frequent disconnections, we'll need to investigate further.
One possibility is to watch the kernel messaging in a terminal while using your desktop. It will just run in the background...
Code:
dmesg -w|grep iwlwifi
...and when you are next disconnected, observe capture the output.
Save when done. It will take effect when you next reboot. (You could also just unload and reload the wifi driver, but I'll leave that as en exercise for you to research/learn.)
If that doesn't help with frequent disconnections, we'll need to investigate further.
One possibility is to watch the kernel messaging in a terminal while using your desktop. It will just run in the background...
Code:
dmesg -w|grep iwlwifi
...and when you are next disconnected, observe capture the output.
OK, thanks. I will try this later today and report back.
Save when done. It will take effect when you next reboot. (You could also just unload and reload the wifi driver, but I'll leave that as en exercise for you to research/learn.)
If that doesn't help with frequent disconnections, we'll need to investigate further.
One possibility is to watch the kernel messaging in a terminal while using your desktop. It will just run in the background...
Code:
dmesg -w|grep iwlwifi
...and when you are next disconnected, observe capture the output.
I already have the /etc/modprobe.d folder which contains one file: dell-smm-hwmon.conf, which contains this:
# This file must be at /etc/modprobe.d/
options dell-smm-hwmon restricted=0
Will run
Code:
dmesg -w|grep iwlwifi
and see what shows up the next time the connection drops.
I already have the /etc/modprobe.d folder which contains one file: dell-smm-hwmon.conf, which contains this:
That's irrelevant though. There could be any number of config files in the /etc/modprobe.d/ directory for different reasons. Create a custom configuration file with the entry that I mentioned already.
That's irrelevant though. There could be any number of config files in the /etc/modprobe.d/ directory for different reasons. Create a custom configuration file with the entry that I mentioned already.
OK will do. In the meantime, this may be relevant. I just experienced a dropped connection. As has often (not always) happened with past drops when I attempted to go into Settings to check if the connection was enabled, the Settings window was very slow to open and then produced the attached saying that Network Manager is not running. There is then no way to check on the Network connection status. I have to Shutdown or Restart and when I do that I am met with a long series of Stop Job Running countdowns before the computer will actually shutdown or restart.
Are you definitely using NetworkManager or some other network framework though?
Code:
sudo systemctl status network
Code:
sudo systemctl status NetworkManager
Code:
sudo systemctl status systemd-networkd.service
Quote:
There is then no way to check on the Network connection status. I have to Shutdown or Restart and when I do that I am met with a long series of Stop Job Running countdowns before the computer will actually shutdown or restart.
You could still examine/capture the kernel logging around this though (as I already explained).
That confirms that you're using NetworkManager. You could keep a watch on this service using
Code:
sudo journalctl -fu NetworkManager
Just leave it running in a terminal, and get on with your other tasks. When you next lose network connectivity observe the output, and post the pertinent logging here.
That confirms that you're using NetworkManager. You could keep a watch on this service using
Code:
sudo journalctl -fu NetworkManager
Just leave it running in a terminal, and get on with your other tasks. When you next lose network connectivity observe the output, and post the pertinent logging here.
Will do. Thank you for sticking with me on this. I appreciate it.
Will do. Thank you for sticking with me on this. I appreciate it.
This had been happening several times today. There is a disconnect and then an automatic reconnection. Sorry for so much print out but its necessary to show what has been happening. This is just part of it to show one instance.
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