I'm trying to sort out a friend's problem. She has an Acer Extensa 5220 laptop on which she runs LinuxMINT, with no problems. Well, that is, until now!

Sound works through the built-in speakers - although it is rather tinny.When she connects external speakers the internal speakers are not disconnected. Playing a CD with the external speakers connected results in the sound coming through the built-in speakers.

She's recently loaded Skype but when going through the "Test Skype" call she cannot hear her message through either set of speakers, even with a microphone connected.

All controls in the sound configuration are set to ALSA

Is anyone able to help, please?

tenfoot

Same problem here, running XUbuntu 7.10 on Acer Extensa 5220. When I play music on xmms and plug speakers in they don't work, just internal speakers do.