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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 03-10-2013, 11:30 PM   #1
SharpyWarpy
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Will installing iscan from epson site mess up Fedora 18 x64?


I upgraded from Fedora 16 x64 to Fedora 18 x64. When I installed "iscan" from this Epson page:
http://download.ebz.epson.net/dsc/se...h/searchModule
for my Epson Perfection 3170 Photo it crashed my laptop and I had to reinstall Fedora 18. So now I'm concerned about installing iscan. Can anybody tell me if this happened to them or can anybody tell me what might be going on? I'm really gun shy after what happened last time but I really need the film negative scanning feature of this scanner. Thanks ahead of time.
 
Old 03-12-2013, 08:36 AM   #2
camorri
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Here is a document that describes your scanner, and how to install iscan. According to this documant, your scanner is supported by iscan.

The link -->http://support.epson.ru/upload/libra...nner_linux.pdf

There is a trouble shooting section at the bottom of the document.

Installing a .rpm file, should not 'crash' any system. Did you make sure the pre-req's were installed?
Was it a 64 bit version of iscan?
 
Old 03-12-2013, 12:56 PM   #3
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Quote:
Originally Posted by camorri View Post
Here is a document that describes your scanner, and how to install iscan. According to this documant, your scanner is supported by iscan.

The link -->http://support.epson.ru/upload/libra...nner_linux.pdf

There is a trouble shooting section at the bottom of the document.

Installing a .rpm file, should not 'crash' any system. Did you make sure the pre-req's were installed?
Was it a 64 bit version of iscan?
http://support.epson.ru/upload/library_f
No, the site only has 32 bit version. It is, however, an rpm package,iscan-2.10.0-1.c2.i386.rpm I'll get the PDF you mentioned and read that before I install. Thanks.
 
Old 03-12-2013, 01:14 PM   #4
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Apparently it requires sane 1.03 and I have sane-backends-1.0.23-7.fc18.x86_64, sane-backends-libs-1.0.23-7.fc18.x86_64 and sane-backends-drivers-scanners-1.0.23-7.fc18.x86_64. There are no updates available for Fedora 18. I can't tell from the names of the rpm packages if they meet the requirements. So, are they? The PDF says sane 1.0.13 is the current version. That's confusing. Also do I need to install 32 bit versions of the sane packages? Help?
 
Old 03-12-2013, 02:16 PM   #5
camorri
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Quote:
The minimum required sane version is 1.0.3 or
later.
1.0.3 i the minimum level, any later version should work without problems.

As far as the the level of sane, run the command 'sane-config --version' and see what comes back. Run the command wihtout the quotes.

If Fed 18 is a 64 bit system, do you have compatibility libs installed? ie, can you run any other 32 bin only application? This is called 'multi-lib' on slackware. Not sure what F18 calls it.
 
Old 03-12-2013, 08:54 PM   #6
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Quote:
Originally Posted by camorri View Post
1.0.3 i the minimum level, any later version should work without problems.

As far as the the level of sane, run the command 'sane-config --version' and see what comes back. Run the command wihtout the quotes.

If Fed 18 is a 64 bit system, do you have compatibility libs installed? ie, can you run any other 32 bin only application? This is called 'multi-lib' on slackware. Not sure what F18 calls it.
Code:
sane-config --version
1.0.23
I looked at pbone.net for "multi-lib" and nothing turned up. So I'm at a loss with this compatibility libs issue. I'll do some more looking. I ran iscan from the command line and a pop-up says "Could not send command to scanner. Check the scanner's status", and the scanner is powered up and connected to a USB port.
 
Old 03-12-2013, 09:12 PM   #7
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I installed the compatibility packages following the instructions found here:
http://support.code-red-tech.com/Cod...RunningOnLinux
but no joy. Still the same pop-up.
 
Old 03-13-2013, 08:33 AM   #8
camorri
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In a console, run the command 'sane-find-scanner' ( without the quotes ). Cut and paste the results here.

Also, in a command prompt, type 'iscan' ( no quotes ) copy and paste the results.
 
Old 03-13-2013, 06:09 PM   #9
SharpyWarpy
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Quote:
Originally Posted by camorri View Post
In a console, run the command 'sane-find-scanner' ( without the quotes ). Cut and paste the results here.

Also, in a command prompt, type 'iscan' ( no quotes ) copy and paste the results.
sane-find-scanner produced a line with this:
0x04b8 0x0116
which I added to /etc/sane.d/epson.conf this way:
usb 0x04b8 0x0116
Typing 'iscan' produced a pop-up - as I said before - with the text:
"Could not send command to scanner. Check the scanner's status". I read the install/troubleshooting PDF and it wants the module 'scanner' installed but
Code:
modprobe scanner
says "no such module". And I had to remove iscan because it was causing KDE to freeze right after it started for about 1 minute. And I'm stuck with a ton of udev errors every boot, even after removing iscan.
 
Old 03-14-2013, 08:23 AM   #10
camorri
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now that you have removed iscan, does this mean you are giving up?
 
Old 03-14-2013, 10:15 AM   #11
SharpyWarpy
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Quote:
Originally Posted by camorri View Post
now that you have removed iscan, does this mean you are giving up?
For a while, yes. My condition forces me to avoid stress. I will get back to it another day. I sincerely thank everyone for their contributions.
 
  


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