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Old 02-21-2023, 10:45 AM   #1
FoundersReserve
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Registered: Feb 2023
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Sound volume and quality way lower than on windows


Dear gents,

i'm new to this forum on quest to solve my audio issue for more than 6 months now.

I had bought myself a HP Omen 30L GT13. Pretty decent machine, but when I try to run linux on it, the sound is so inferior, that i'm stuck with Windows for now.

So here's the issue: The sound is working. Quality is okayish. But the volume is about half as much as on windows, making it useless for my purposes. When i enable the "over-amplification" option on gnome, the volume is still below windows, but the quality goes bye-bye.

I searched the internet far and near. All the mentioned treats like, pavucontrol, alsamixer, etc. don't work as the master volume is already maxed out.

I'm here for some fresh ideas or somebody who is willing to help me troubleshoot.

The device seems to work with intel driver. The vendor is realtek.

Tell me what you need and I can provide more information.

Thanks,
Alex
 
Old 02-21-2023, 10:53 AM   #2
TB0ne
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Registered: Jul 2003
Location: Birmingham, Alabama
Distribution: SuSE, RedHat, Slack,CentOS
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Quote:
Originally Posted by FoundersReserve View Post
Dear gents,
i'm new to this forum on quest to solve my audio issue for more than 6 months now. I had bought myself a HP Omen 30L GT13. Pretty decent machine, but when I try to run linux on it, the sound is so inferior, that i'm stuck with Windows for now.

So here's the issue: The sound is working. Quality is okayish. But the volume is about half as much as on windows, making it useless for my purposes. When i enable the "over-amplification" option on gnome, the volume is still below windows, but the quality goes bye-bye. I searched the internet far and near. All the mentioned treats like, pavucontrol, alsamixer, etc. don't work as the master volume is already maxed out.

I'm here for some fresh ideas or somebody who is willing to help me troubleshoot. The device seems to work with intel driver. The vendor is realtek. Tell me what you need and I can provide more information.
We'd need to know what version/distro of Linux you're running, as well as the audio setup. Are you using HDMI, the speaker/headphone jack? Post the output of "lspci | grep -i audio", and we may be able to assist. Also tell us what you've tried, because all we know now is you've done some things ("etc.") and they "don't work".
 
Old 02-27-2023, 04:04 PM   #3
FoundersReserve
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Registered: Feb 2023
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Hi TBOne,

thanks for your swift response. I was traveling, hence my late reply.

I use Pop!_OS 22.04 LTS with kernel 6.0.12-76060006-generic.

The phenomenon is noticed via headphone jack.

Output lspci | grep -i audio
00:1f.3 Audio device: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)
01:00.1 Audio device: NVIDIA Corporation GA102 High Definition Audio Controller (rev a1)

The device in question is the Intel Audio Controller by Realtek.

What I have tried so far, is to maximize the master output via alsamixer. It was already maxed.
The other option was the over-amplification. Which led to massive loss of quality while never gaining the audio volume desired.

Thanks,
Alex
 
Old 02-28-2023, 08:17 AM   #4
TB0ne
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Registered: Jul 2003
Location: Birmingham, Alabama
Distribution: SuSE, RedHat, Slack,CentOS
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Quote:
Originally Posted by FoundersReserve View Post
Hi TBOne,
thanks for your swift response. I was traveling, hence my late reply. I use Pop!_OS 22.04 LTS with kernel 6.0.12-76060006-generic. The phenomenon is noticed via headphone jack.
Code:
Output lspci | grep -i audio
00:1f.3 Audio device: Intel Corporation Tiger Lake-H HD Audio Controller (rev 11)
01:00.1 Audio device: NVIDIA Corporation GA102 High Definition Audio Controller (rev a1)
The device in question is the Intel Audio Controller by Realtek. What I have tried so far, is to maximize the master output via alsamixer. It was already maxed. The other option was the over-amplification. Which led to massive loss of quality while never gaining the audio volume desired.
Since this is a desktop, have you tried the line-out versus the headphone jack? Or tried the nVidia controller for sound output? From what I've seen, kernels older than 6.1 *MIGHT* (??) have issues with the Intel audio in this case. Also, there is a version of Pop that has the nVidia drivers installed...if you're using nVidia hardware, that'd be the one I would load.

I would suggest (if this is a new build), that you try a different version of Linux...Mint would be my first choice. Run it from a USB stick so you can test your hardware, and see what the results are.
https://linuxmint-installation-guide...test/boot.html
 
  


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