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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 04-11-2016, 04:47 AM   #1
blackbeltbob
LQ Newbie
 
Registered: Apr 2016
Posts: 7

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Dell Precision M4800 video card


Hi! I've been working on a laptop running debian for a while now. I was getting irritated at it because when the laptop isn't plugged into my docking station, it has performance issues. The docking station has a second monitor attached to it, which I used at work.

To try and 'fix' the problem, I decided in all my wisdom to update the video driver. Which wrecked it

Some outputs for you all:

Code:
john@machine:~$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-LM (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4)
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d4)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d4)
00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #5 (rev d4)
00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d4)
00:1c.7 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #8 (rev d4)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation QM87 Express LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Venus XT [Radeon HD 8870M / R9 M270X/M370X]
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
03:00.0 Network controller: Broadcom Corporation BCM4352 802.11ac Wireless Network Adapter (rev 03)
11:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01)
Code:
john@machine:~$ lshw -short
WARNING: you should run this program as super-user.
H/W path       Device      Class          Description
=====================================================
                           system         Computer
/0                         bus            Motherboard
/0/0                       memory         31GiB System memory
/0/1                       processor      Intel(R) Core(TM) i7-4910MQ CPU @ 2.90
/0/100                     bridge         Xeon E3-1200 v3/4th Gen Core Processor
/0/100/1                   bridge         Xeon E3-1200 v3/4th Gen Core Processor
/0/100/1/0                 display        Venus XT [Radeon HD 8870M / R9 M270X/M
/0/100/1/0.1               multimedia     Cape Verde/Pitcairn HDMI Audio [Radeon
/0/100/2                   display        4th Gen Core Processor Integrated Grap
/0/100/3                   multimedia     Xeon E3-1200 v3/4th Gen Core Processor
/0/100/14                  bus            8 Series/C220 Series Chipset Family US
/0/100/16                  communication  8 Series/C220 Series Chipset Family ME
/0/100/19      eth0        network        Ethernet Connection I217-LM
/0/100/1a                  bus            8 Series/C220 Series Chipset Family US
/0/100/1b                  multimedia     8 Series/C220 Series Chipset High Defi
/0/100/1c                  bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.2                bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.2/0  wlan0       network        BCM4352 802.11ac Wireless Network Adap
/0/100/1c.3                bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.4                bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.6                bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.7                bridge         8 Series/C220 Series Chipset Family PC
/0/100/1c.7/0              generic        SD/MMC Card Reader Controller
/0/100/1d                  bus            8 Series/C220 Series Chipset Family US
/0/100/1f                  bridge         QM87 Express LPC Controller
/0/100/1f.2                storage        82801 Mobile SATA Controller [RAID mod
/0/100/1f.3                bus            8 Series/C220 Series Chipset Family SM
/0/2           scsi1       storage        
/0/2/0.0.0     /dev/cdrom  disk           DVD+-RW GU90N
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
Code:
john@machine:~$ sudo lshw -C video
  *-display UNCLAIMED     
       description: VGA compatible controller
       product: Venus XT [Radeon HD 8870M / R9 M270X/M370X]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller cap_list
       configuration: latency=0
       resources: memory:e0000000-efffffff memory:f7e00000-f7e3ffff ioport:e000(size=256) memory:f7e40000-f7e5ffff
  *-display
       description: VGA compatible controller
       product: 4th Gen Core Processor Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 06
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:47 memory:f5800000-f5bfffff memory:d0000000-dfffffff ioport:f000(size=64)
The relevent hardware is the built-in VGA controller at
Code:
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
and the AMD/ATI VGA card:
Code:
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Venus XT [Radeon HD 8870M / R9 M270X/M370X]

Some more info:

Code:
john@machine:~$ cat /etc/issue
Debian GNU/Linux stretch/sid \n \l

john@machine:~$ cat /etc/debian_version
stretch/sid
Obviously, I would really want to get my card to work again. From my understanding, the AMD/ATI Radeon HD 8870M video card is "unclaimed" meaning there is no driver attached to it. How/where do I find the correct driver? How do I install it.

I really hope one of you guys knows how to fix this.
 
Old 04-12-2016, 02:26 PM   #2
Emerson
LQ Sage
 
Registered: Nov 2004
Location: Saint Amant, Acadiana
Distribution: Gentoo ~amd64
Posts: 7,665

Rep: Reputation: Disabled
Is it so-called AMD Switchable Graphics setup?
 
  


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