You can cd into and out of that directory and run general commands outside it but running 'umount' or even 'lsof' causes your shell to freeze? Bizarre. I don't know what's wrong but it can't be good. This is as root and as normal user?
I really don't know.
Other than switching directories, switching users, or switching shells (does zsh or whatever freeze, too?) I can't think of anything without knowing exactly what's wrong.
Can you even do 'ps'? You said you were copying files - maybe one of 'em is huge and still going. Still doesn't make sense, though - no reason for a shell to conk out.