LinuxQuestions.org - Common Enterprise IT Services

- Linux - Enterprise (https://www.linuxquestions.org/questions/linux-enterprise-47/)

- - Common Enterprise IT Services (https://www.linuxquestions.org/questions/linux-enterprise-47/common-enterprise-it-services-526890/)

Common Enterprise IT Services

Hi All,
I come from a manufacturing company(with 800++ employee) and willing to discuss with all LQ members what common services will be provide to users(I try to figure out what I less in my planning).

In my company, what I doing now is(or going to do):-

Quote:

Application Level
ERP
SPC(Statistical process control)
Document Control (version control)
Centralize File sharing
Web Conferencing
Email
Group ware
Payroll/Time Management System
CCTV
Remote Desktop

Quote:

Network Layer
IPSEC/SSL
VPN
VLAN
Firewall/DMZ
WIFI

Quote:

Desktop
Ms Office
Openoffice
video processing
CAD/CAM

Quote:

Others
Training (for common application like office, video process, cad/cam)
Email Backup Services (FTP services for users to backup email datafile)
Database/File backup services
Help Desk
SMS

So, can somebody advise me what others recommended IT services I can give to users:)?

Regards,
Ks

Quote:

Originally Posted by kstan

So, can somebody advise me what others recommended IT services I can give to users:)?

I wish you good luck, but I'd suggest you be careful about offering too much to your users. You have a limited number of hours in the day and your users will want you to provide quality - it would be better to ask the users what they need and then to prioritise the tasks so the most important tasks get done first...

Hi gilead,

What you mentioned is correct, however I am wondering how IT/MIS in a company can help user increase their productivity? What services to offer and how to offer?
This part is my concern most.:)

Regards,
Ks