No Network Error

felipempantoja · 03-11-2018, 10:02 AM

Hi everyone,

I'm facing a weird issue on Deepin OS, that happens sometimes (not always) after my laptop comes back from sleep mode. The Network button in dock become red with a plug icon and an "No Network" alert. I tried to restart NetworkManager service, but no success so far. The only solution has been rebooting the system.

Could you guys help me out with this?

Thanks in advance.

Mara · 03-11-2018, 04:05 PM

Which network interface is it? Wifi or wired? Do you know which driver is taking care or the interface?

felipempantoja · 03-11-2018, 04:43 PM

Quote:

Originally Posted by Mara

Which network interface is it? Wifi or wired?

Hi Mara! I'm using Wifi, but when the error throws, I can't use both interfaces.

Quote:

Originally Posted by Mara

Do you know which driver is taking care or the interface?

According to the "lspci" command:

Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)