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phone just updated to Android 12 and I'm not tech savvy trying to put security cam footage on phone

Please help!! I'm new here and not that tech savvy. Phone just updated itself ...like they all do to 12...I'm trying to store I nights footage of my security cam Geeni it is....cheap one from Walmart...but don't know how... I am also having problems playing it back with sound....any help would be appreciated...need to find out if I need to move to Vegas or stay here and keep trying....
Thanks ahead of time die any help.

Welcome to LinuxQuestions.

I am not familiar with geeni and while I found this guide on their website I do not know if it is still current. I do not know if it is valid for all of their camera devices.

Quote:

To Save a Certain Day of Footage From the SD Card
1. Go to your camera on your Geeni app
2. Tap on Playback (Choose the day to be saved)
3. Once the desired footage has been determined tap on "Record"
4. Recordings of the footage are located on the mobile device's default storage.

The same goes for the audio, basically no clue except you need to give permissions to the app and click on the speaker icon in the app.

Have you tried contacting geeni support. https://mygeeni.com/